19 - 21 October 2005
Ljubljana, Slovenia
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Year RefNo Title
2005 50
Connecting Islands: Supporting School Communities
Presenter: Christopher Oberle, Bayerisches Realschulnetz, Germany
Authors: C. Oberle
Training & Education, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 55
Scenarios for Increasing Availability by Relaxing Data Integrity
Presenter: Johannes Osrael, Vienna University of Technology, Institute of Information Systems, Austria
Authors: J. Osrael
H. Künig
K.M. Göschka
L. Froihofer
New Working Environments, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 58
PCT (Processo Civile Telematico): the eGovernment Plan for Italian Civil Justice
Presenter: Giulio Borsari, Ministero della Giustizia (Italian Ministry of Justice), Italy
Authors: G. Borsari
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 59
eRMIONE - an e-Learning Resource Management Service for European Cultural Heritage Interoperability Networks
Presenter: Paolo Franceschini, Fondazione IARD, Italy
Authors: P. Franceschini
F. Truyen
A. de Polo
Training & Education, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 60
SETS: a System to Support Procurement in European Public Administrations
Presenter: Cinzia Rubattino, PIKSEL SPA, 8
Authors: E. Coscia
G. Randall
T. Mitsana
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 63
Smart Content - Scenarios and Technologies for a Knowledge-based Audiovisual Archive
Presenter: Georg Guentner, Salzburg Research Forschungsgesellschaft mbH, Austria
Authors: G. Güntner
E. Gams
T. Bürger
Media, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 65
IT Strategies in UK Public Administration: Business Rule Management Systems Adoption
Presenter: Philippe Toy-Riont, ILOG, France
Authors: P. Toy-Riont
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 67
Inclusion of Deaf, Hearing and Speech-Impaired People through a New Type of Relay Center
Presenter: Marlene Hilzensauer, Center for Sign Language and Deaf Communication, Austria
Authors: M. Hilzensauer
M. Maitz
Mobility, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 68
Virtual Bodies: Biometrics in the Information Society
Presenter: Jonathan Cave, RAND Europe, 14
Authors: J. Cave
eGovernment & eDemocracy, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 70
Barriers to FLOSS in SMEs: the Lack of Knowledge and Skills
Presenter: Manon van Leeuwen, Office for European Projects, Regional Government of Extremadura, 12
Authors: M. Van Leeuwen
K. Cormican
SME Issues, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 73
Dynamic Distribution of Trust in the Grid Environments
Presenter: Syed Naqvi, CETIC, 1
Authors: S. Naqvi
M. Riguidel
eBusiness, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 75
Experiences with Embedded Innovation in the Services Sector
Presenter: Geleyn Meijer, LogicaCMG, 10
Authors: G. Meijer
D. van Gasteren
Networked, Smart & Virtual Organisations, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 76
E-Democracy Beyond E-Voting
Presenter: Bruno Jeitziner, University of Fribourg, Switzerland
Authors: J. Fivaz
B. Jeitziner
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 77
Fast Inquiry of Traceability Information: Methodology and Software Architecture
Presenter: Massimo Garuti, DemoCenter, Italy
Authors: M. Garuti
G. Bonini
eBusiness, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 79
Semantics-driven Information Retrieval - An Integrated Approach
Presenter: Christoph Kunz, Fraunhofer IAO, Germany
Authors: C. Kunz
Knowledge Management, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 80
Bifurcation - Improving the Effectiveness of Personalized Web-based Systems. Part 2. Persistent long-term results
Presenter: Erik Wallin, Royal Institute of Technology, Sweden
Authors: E. Wallin
C. Persson
B. Lennstrand
Media, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 81
A Framework for Cross-Institutional Authentication and Authorisation
Presenter: Wei Zhou, University of Warwick, United Kingdom
Authors: W. Zhou
C. Meinel
M. Ahmad
V.H. Raja
Networked, Smart & Virtual Organisations, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 86
AMIRA: Supporting Diagnostics And Decisions In Safety-Critical Incidents
Presenter: Eric Auriol, Kaidara Software, France
Authors: E. Auriol
P. Heisterkamp
I. Aaberg
B. Diamond
B. Taylor
A. Fressmann
New Working Environments, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 89
Success Factors in Digital Newspaper Publishing - Competitive Strengths and Decision Strategies
Presenter: Tomas Uppgåd, Royal Institute of Technology (KTH), Sweden
Authors: T. Uppgård
N. Enlund
Media, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 97
Lithuanian Cultural Heritage Digitization and Access Strategy Prospects and Current Projects
Presenter: Regina Varniené, Martynas Mazvydas National Library of Lithuania, 128
Authors: R. Varniené
Media, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 98
Evolving the Arianna System into a Regional Legislative Environment
Presenter: Elena Fenoglio, CSI Piemonte, 8
Authors: E. Fenoglio
M. Marzola
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 99
Citizen’s Filing Service in Pension Insurance
Presenter: Bo Lundqvist, Finnish Centre for Pensions, Finland
Authors: B. Lundqvist
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 101
B4B (Bricks for Biz): Visual Development of Cultural Tourism Applications
Presenter: Riccardo Berta, DIBE - University of Genoa, Italy
Authors: F. Bellotti
R. Berta
A. de Gloria
M. Margarone
Mobility, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 102
Smart and Easy Services to Make Small Companies Join the SEEM
Presenter: Flavio Bonfatti, University of Modena and Reggio Emilia, 8
Authors: F. Bonfatti
P.D. Monari
eBusiness, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 105
e-Skills Certification in Europe Towards Harmonisation
Presenter: Alexander Bojanowsky, CEPIS, Belgium
Authors: P. Weiss
D. Dolan
P. Bumann
W. Stucky
Training & Education, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 106
Facilitate Successful Cross-Organisational Business Processes - A Business Case
Presenter: Peter Weiss, Weiss4 , 5
Authors: P. Weiss
J. Weisheit
M. Rott
Networked, Smart & Virtual Organisations, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 107
The Future of Mobility and Mobile Services
Presenter: Maria Cristina Brugnoli, Telecom Italia , Italy
Authors: M.C. Brugnoli
R. Slagter
F. Davide
Mobility, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 111
Managing Mobile Work - Insights from European Practice
Presenter: Torsten Brodt, University of St. Gallen, Switzerland
Authors: T.L. Brodt
R.M. Verburg
New Working Environments, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 112
Semantic Product Properties and Shapes – What Your Customer Already Knows
Presenter: Rainer Malkewitz, Zentrum für Graphische Datenverarbeitung e.V., Germany
Authors: R. Malkewitz
K. Richter
Knowledge Management, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 113
Engaging the Citizen: E-consultation as a Way to Develop Citizen Centred Local Government
Presenter: Simon Stephens, LYIT, Ireland
Authors: S. Stephens
D. O’Donnell
A.M. Logue
P. McCuskar
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 116
Mobhaile - Delivering Community Services with Web Services
Presenter: Tim Willoughby, LGCSB, Ireland
Authors: T. Willoughby
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 118
E-Consultation, Controversy and Youth
Presenter: Ann Macintosh, University of Leeds, 14
Authors: A. Macintosh
A. Whyte
E. Smith
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 119
Towards Semantic-Based Industrial Interoperability Efforts
Presenter: Nenad Ivezic, National Institute of Standards and Technology, 223
Authors: N. Ivezic, N. Anicic, A. Jones and Z. Marjanovic
A. Jones
Z. Marjanovic
N. Anicic
eBusiness, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 120
What Drives E-Business Adoption by Firms? The Role of Innovation Attributes and Context
Presenter: Kenneth Kraemer, University of California, United States
Authors: K. Zhu
S. Xu
W. Korte
H. Selhofer
K.L. Kraemer
eBusiness, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 121
Introduction of Information Services into the Private Social Solidarity Institutions
Presenter: Nelson Rocha, Universidade de Aveiro, Portugal
Authors: N. Rocha
A. Queirós
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 122
eChallenges for Manufacturing Regions and their SMEs
Presenter: Jay Bal, University of Warwick, United Kingdom
Authors: J. Bal
N. Armoutis
SME Issues, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 126
eTampere builds Sustainable Information Society with Netti-Nysse Internet Bus
Presenter: Elina Harju, Tampere City Library, Finland
Authors: E. Harju
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 128
Intelligent Neighbourhoods and Citizen Led e-Services
Presenter: Dave Carter, Manchester City Council, United Kingdom
Authors: D. Carter
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 130
Web-based Negotiation Decision Support Systems for e-Cities: Emphasis on Real Estate
Presenter: Arturas Kaklauskas, Vilnius Gediminas Technical University, Lithuania
Authors: A. Kaklauskas
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 131
ICT Knowledge for ICT Diffusion
Presenter: Iskra Popova, Mid Sweden University, 13
Authors: I. Popova
O. Popov
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 133
Deficiencies in the Data Protection Law of Hong Kong as exposed by eGovernment
Presenter: Ka Yu (Joeson) Wong, University of New South Wales, 103
Authors: J. Wong
eGovernment & eDemocracy, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 134
Intelligent e-Services for Sustainable Urban Development - New Planning Processes Through Innovative Services Based on a Secure Infrastructure
Presenter: Thorsten Henkel, Fraunhofer-Institute for Secure Information Technology, Germany
Authors: T. Henkel
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 137
SECTINO - A Framework for the Realization of Security-critical Workflows
Presenter: Mirad Zadic, ARC Seibersdorf research GmbH., 237
Authors: A. Nowaki
R. Breu
M. Hafner
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 140
Basel II and the Opportunity to Proactively Improve SME/Bank Dialogue
Presenter: Paolo Lombardi, MPS.net S.p.A. - Gruppo Monte dei Paschi, Italy
Authors: C. Nencioni
M. Rizzitiello
P. Lombardi
E. Pozzi
SME Issues, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 141
E-Agricultural Marketing - An effective Use of ICT ("EKVI")
Presenter: Mohan Das, MAP_IT, India
Authors: C.P.M Das
A.P.S. Solanki
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 145
The e-Citizen Charter,e-Quality promoting Equality between Citizens and their Government
Presenter: Matt Poelmans, CitizenVision, 10
Authors: M. Poelmans
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 147
Universities in Eight Countries on Innovation in Management Education
Presenter: Nigel Courtney, Cass Business School, City of London, United Kingdom
Authors: C. Holtham
N. Courtney
Training & Education, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 150
Building an e-Business Platform: An Experience Report
Presenter: Stephanos Androutsellis-Theotokis, Athens University of Economics and Business, Greece
Authors: S. Androutsellis-Theotokis
G. Gousios
D. Spinellis
Y. Charalambidis
V. Karakoidas
eBusiness, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 156
Fostering Networking in Barcelona’s Innovation Ecosystem
Presenter: Ricard Huguet, Ajuntament de Barcelona, Spain
Authors: R. Huguet
S. Sieber
R. O’Callaghan
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 158
Data Processing in Automobiles - Case Study on Combining Marketing, Quality Assurance and eLearning
Presenter: Stephan Raimer, Flensburg University, 5
Authors: S. Raimer
Training & Education, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 160
Using ICT to Define and Monitor the Public Action to Change City Governance
Presenter: Alain Keravel, HEC, 4
Authors: A. Keravel
A. Savoldelli
D. Guarnieri
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 161
Seniority - A new ICT-based Quality Service Model for the Elderly
Presenter: Tomás Cid, AETIC, Spain
Authors: T. Cid
A. Muñoz Machado
G. Antoja
Mobility, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 166
Principles of eVoting System Security Evaluation
Presenter: Jaak Tepandi, Tallinn University of Technology, 78
Authors: J. Tepand
O. Forsgren
eGovernment & eDemocracy, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 170
eBusiness Service Case: eBusiness Consultants Help SMEs in IT
Presenter: Liina Pentillä, Professia Ltd., Finland
Authors: L. Pentillä
SME Issues, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 173
Providing Mobile Access to a Public Services Billing System
Presenter: Veaceslav Sidorenco, Technical University of Moldova, Moldova, Republic Of
Authors: V. Sidorenco
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 174
Methodology to Create Successful Public-Private Collaboration to Overcome the Digital Divide and Results
Presenter: Manuel Álvarez, ENRED Consultores, Spain
Authors: A. Moreno
M. Álvarez
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 177
Grid Technologies and c-Business for SMEs
Presenter: Matteo Villa, TXT e-Solutions, 8
Authors: M. Aldinucci
M. Villa
M. Vanneschi
SME Issues, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 178
MetaCampus - Using Competence-based Management to Enhance Training Effectiveness
Presenter: Janín Ausió, Atos Origin, Spain
Authors: S. Le Goff
J. Ausió
Training & Education, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 179
Mobile and Collaborative Workplaces: An Agenda for Innovation
Presenter: Hans Schaffers, Aalto University School of Economics & ESoCE Net, 10
Authors: H. Schaffers
M. Pallot
T. Fernando
W. Prinz
Networked, Smart & Virtual Organisations, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 181
Knowledge Management, Learning Trajectories and ICT in Innovation Clusters: Future Research Challenges
Presenter: Ramon O'Callaghan, Tilburg University, Netherlands
Authors: R. O’Callaghan
R. Andreu
Knowledge Management, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 182
SLA Monitoring: Shifting the Trust
Presenter: Olivier Nano, Microsoft, 5
Authors: O. Nano
M. Gilbert
eBusiness, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 184
The IntelCities eLearning Platform, Knowledge Management System and Digital Library
Presenter: Fiona Campbell, Napier University, 14
Authors: M. Deakin
F. Campbell
S. Allwinkle
K. Van Isacker
C. Wong
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 185
Managing Emergency Situations in an Advanced Networked Environment
Presenter: Natalia Katana, Synergia 2000, Italy
Authors: B. Marzolla
New Working Environments, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 186
Factors Influencing Successful ICT Implementations by Slovenian Enterprises
Presenter: Andreja Jaklič, University of Ljubljana, Slovenia
Authors: A. Jaklič
C. Bavec
M. Bučar
M. Stare
eBusiness, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 187
Swedish Customs eKey for SMEs - Electronic Signatures using Innovative ICT
Presenter: Mats Wicktor, Swedish Customs, Sweden
Authors: M. Wicktor
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 188
Integrated Electronic Services for City Mobility
Presenter: Diana Marano, Università degli studi Roma ¬œa Sapienza¬, Italy
Authors: D. Marano
F. Bellini
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 189
ISEM: A Multi-Agent System for Testing the Behaviour of Electronic Market Participants
Presenter: Maria João Viamonte, Instituto Superior de Engenharia do Porto, 11
Authors: M.J. Viamonte
F. Rodrigues
J. Cardoso
C. Ramos
Knowledge Management, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 193
Signalling-independent End-to-End QoS Management in Service Provider Network for Multimedia Telephony Services
Presenter: Gianluca Insolvibile, Consorzio Pisa Ricerche/META Centre, Italy
Authors: G. Carrozzo
P. Mignot
V. Battaglia
G. Insolvibile
Mobility, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 196
Challenges of Collaborative Learning in a Distributed Organisation
Presenter: Päivi Tuuli Pöyry, Helsinki University of Technology, SimLab, 3
Authors: P. Pöyry
S. Mäki-Komsi
T. Koskinen
Training & Education, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 198
Factors Defining an eGovernment Strategy: Planned Implementation & Managed Return
Presenter: Ingo Juraske, Hewlett-Packard, Germany
Authors: I. Juraske
G.C. MacNaughton
eGovernment & eDemocracy, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 199
XBRL Web-based Business Intelligence Services
Presenter: Alessandro Tommasi, Metaware, Italy
Authors: F. Fornasari
A. Tommasi
C. Zavattari
R. Gagliardi
T. Declerck
M. Nannipieri
eBusiness, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 204
AdeLe - Making eLearning Accessible to SMEs
Presenter: Pilar Morales, Atos Origin, Spain
Authors: S. Le Goff
I. Bitran
P. Morales
Training & Education, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 207
The Downloaders - Who They Are and What They Are Doing
Presenter: Olle Findahl, World Internet Institute, 13
Authors: O. Findahl
H. Selg
Media, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 208
Supporting Innovation Management in Extended Enterprise
Presenter: Mikel Sorli, LABEIN, 12
Authors: M. Sorli
Á. Gorostiza
A. Campos
D. Stokic
Networked, Smart & Virtual Organisations, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 210
A Semantic-based Healthcare Information Infrastructure to Integrate Medical Information and eHealth Services
Presenter: Valentina Perdoni, Fondazione IARD, Italy
Authors: E. Dellavalle
L. Gadda
V. Perdoni
Knowledge Management, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 212
Pervasiveness in Converged Telecommunications: A Business Opportunity for the Operators
Presenter: Robert Mullins, TSSG, Waterford Institute of Technology, 7
Authors: S. Menexis
B. Farshchian
F. Mahon
R. Rogue
P. Philippopoulos
Mobility, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 213
Modelling Methods for Information Integration: Comparative Cases in e-Government
Presenter: Anthony Cresswell, Center for Technology in Government, United States
Authors: M. Janssen
L. Luna-Reyes
A. Cresswell
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 214
ABC del Diritto an Italian eGovernment Citizen-oriented Legal Service in the NormeInRete Portal
Presenter: Maria Angela Biasiotti, ITTIG/CNR, 8
Authors: M.A. Biasiotti
R. Nannucci
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 218
Inventory of Citizen Service Numbers in Europe
Presenter: Paul Hendriks, M&I/PARTNERS, Netherlands
Authors: P. Hendriks
F. Roozen
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 219
Facilitating Virtual Networking for Design for All in Europe: The HERMES Platform
Presenter: Iosif Klironomos, FORTH-ICS, Greece
Authors: I. Klironomos
G. Kartakis
C. Stephanidis
I. Basdekisi
New Working Environments, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 221
ELIN: A MPEG Based News Delivery Framework
Presenter: Markus Kühl, Forschungszentrum Informatik, Germany
Authors: G. Dummer
J. Casademont
M. Einhoff
A. Boyer
M. Kühl
Media, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 223
The Need for Context-based Assistance and Multimodal Access to eLearning
Presenter: Stéphane Kicin, CAS Software AG, Germany
Authors: B. Kölmel
G. Würtz
Training & Education, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 227
Semantic Web Approach to Improve Accessibility and Usage of Contents in the Occupational Health and Safety Domain
Presenter: Stefano Bianchi, Softeco Sismat SpA, 8
Authors: S. Bianchi
G. Viano
New Working Environments, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 229
Promoting a pan-European Network of Local and Regional Government e-Services Co-design
Presenter: Olov Forsgren, Stockholm University, 13
Authors: O. Forsgren
D. Sonnenwaldi
D. Rowe
eGovernment & eDemocracy, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 230
Shared Source and Open Solutions for e-Government
Presenter: Stephen McGibbon, Microsoft, United Kingdom
Authors: D. Rowe
O. Bell
S. McGibbon
eGovernment & eDemocracy, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 231
Addressing the Contract Issue, Standardisation for QoS
Presenter: Russell Lock, Computing Department Lancaster University, United Kingdom
Authors: R. Lock
I. Sommerville
G. Dobson
eBusiness, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 234
e-Government and the Archives of the Future
Presenter: Gustaf Johnssén, National Archives, Sweden
Authors: G. Johnssén
N. Lundblad
eGovernment & eDemocracy, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 235
Service Discovery for Service Centric Systems
Presenter: Andrea Zisman, City University, United Kingdom
Authors: S. Jones
K. Mahbub
N. Maiden
G. Spanoudakis
K. Zachos
X. Zhu
A. Zisman
A. Kozlenkov
eBusiness, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 239
A Tool for Textual and Conceptual Annotations of Documents
Presenter: Michel Simonet, TIMC Laboratory, France
Authors: R. Patriarche
G. Diallo
D. Bernhard
C.G. Bassolet
S. Ferriol
S. Gedzelman
Knowledge Management, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 240
Developing a One-Stop-Shop for the European Disabled Tourism Market: Technical and Business Challenges
Presenter: Dimitrios Buhalis, University of Surrey, 14
Authors: D. Buhalis
S. Michailidis
I. Ambrose
E. Michopoulou
eBusiness, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 243
Secure and Dynamic Virtual Organizations for Business
Presenter: Lutz Schubert, University Ulm, 5
Authors: L. Schubert
T. Dimitrakos
S. Wesner
Networked, Smart & Virtual Organisations, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 244
The Electronic Citizen Health Information Passport
Presenter: Caroline O'Flaherty, HSE - Shared Services Eastern Region, Ireland
Authors: C. O’Flaherty
J. McVeigh
T. Carroll
eGovernment & eDemocracy, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 245
eTampere - a New Regional Operation Model for Knowledge Society Programme
Presenter: Jarmo Viteli, eTampere programme, 3
Authors: J. Viteli
eGovernment & eDemocracy, Case Studies
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 246
New Challenges for Telemedicine in the Emergency Medical Services
Presenter: Maria Fernanda Cabrera, Universidad Politecnica de Madrid, Spain
Authors: M.F. Cabrera
M.T. Arredondo
New Working Environments, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 247
Technological and Non-Technological Aspects in Building “SITAD”, Local Spatial Data Infrastructure in Piedmont
Presenter: Massimo Travostino, CSI Piemonte, Italy
Authors: L. Garretti
V. Emanuelli
M. Travostino
eGovernment & eDemocracy, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 251
Gender and Distant Work Relations
Presenter: Margunn Bjønholt, Vegdirektoratet, Norway
Authors: M. Bjørnholt
T. Lissner
W. Knudsen
New Working Environments, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 252
e-Seveso: Improving collective protection in industrial facilities
Presenter: Josefina Farinos, IDI EIKON, 12
Authors: M. Alborg
J. Farinos
New Working Environments, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 254
The eBusiness Readiness Index 2005: Robustness Assessment
Presenter: Stefano Tarantola, Joint Research Centre - European Commission, Italy
Authors: S. Tarantola
F. Pennoni
eBusiness, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 256
Negotiation of Network Services and Spectrum in B3G, Composite Radio Environments
Presenter: Vera Stavroulaki, University of Piraeus, 6
Authors: V. Stavroulaki
A. Katidiotis
P. Demestichas
D. Bourse
K. El-Khazen
G. Dimitrakopoulos
Mobility, Applications
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
2005 257
Spoofing, Sniffing and Suing - the Major Record Companies’ Response to File Sharing
Presenter: Anders Edström-Frejman, Royal Institute of Technology, KTH, 13
Authors: A.E. Frejman
Media, Issues
Published in: Innovation and the Knowledge Economy: Issues, Applications, Case Studies, Paul Cunningham and Miriam Cunningham (Eds), 2005 IOS Press Amsterdam, ISBN: 1-58603-563-0, ISBN: 978-1-58603-563-0
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