27 - 29 October 2004
Hofburg Palace
Vienna, Austria

Programme
eChallenges e-2004 Agenda


Updated: 2004-10-12 11:15:00

Disclaimer: This is the Final Programme, which is subject to change at the discretion of the International Programme Committee.

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Day 1: Wednesday, October 27, 2004
09:00
09:00
Opening Plenary 1a
Chair: Joao Da Silva, European Commission, Belgium
Welcome
Rudolf Schicker, City of Vienna, Austria

Welcome
Joao Da Silva, European Commission, Belgium

Transforming Research Activities to Product Offerings
Orestis Terzidis, SAP AG, SAP Research Center, Germany

The Broadband Industry’s School Report
Alan Mottram, Alcatel, Belgium

10:30
Coffee Break : Exhibition & Networking
11:00
11:00
Session 2a: eBusiness 1: Issues
Chair: Gérald Santucci, European Commission, Belgium
Multicultural Commercial Websites: When Translating Might Not Be Enough
Jacques Nantel, HEC Montreal, Canada

Choosing Channels - Exploring the Effects of Consumers’ Use of Multiple Channels
Daniel Osterlund, Stockholm School of Business, Stockholm University, Sweden

Emerging Issues at European Airports
Constanze Stockhammer, HiTec Marketing, Austria

The Analysis of Rising Private e-Money Based on Business Model: Korean Cases
Seungbong Park, Korea University, Korea, Republic Of

11:00
Session 2b: eGovernment 1: Adoption Issues
Chair: Agnès Bradier, European Commission, Belgium
eGovernment and the Feasibility of Going Online
Niall Monks, Department of Enterprise, Trade and Employment, Ireland

From Teleworkability to eGovernmentability - Telework in Public Administration
Ingrid Götzl, City of Vienna, Austria

New Public Management and the Use of Distance Work
Wiggo Knudsen, Norwegian Roads Authority, Norway

An Experience of Transition to Open Source Software in Local Authorities
Paolo Zuliani, Free University of Bolzano-Bozen, Italy

11:00
Session 2c: Knowledge Management 1: Issues
Chair: Kim Davis, Research Council of Norway, Norway
Facilitating Knowledge Exchange and Decision Making within Learning Networks
Soumi Papadopoulou, Planet S.A., Greece

Managing Knowledge in Networked Product Creation Organisations
Jouni Meriluoto, Nokia, Finland

ICONS based Knowledge Management in the Structural Funds Projects Preparation
Bartosz Nowicki, Rodan Systems S.A., Poland

Introduction of Value and Cost Centres in the management of European RTD Projects
Ioanna Pavlou, ALTEC S.A., Greece

11:00
Session 2d: eWork 1: Applications & Case Studies
Chair: David Cornwell, European Commission, Belgium
Sustainable eWork: an Online Self-assessment Tool for Organisations
Werner B. Korte, empirica GmbH, Germany

Getting Organisation and Human Ready for Information Systems
Ip-Shing Fan, Cranfield University, United Kingdom

Visiting eWorkers' Homes - Three Stories for Designing eWork Homes and Furniture
Katja Virtanen, University of Art and Design Helsinki, Finland

11:00
Session 2e: Services for Virtual Organisations
Chair: Bernhard Katzy, CeTIM, Germany
Competence Profiling and Problem Solving in Virtual Networks
Kristina Wagner, FhG IAO, Germany

e-HUBs: e-Engineering enabled by Holonomic and Universal Broker services
Godfried Augenbroe, Ga Tech, United States

e-Services for Support of Robot Application in SME-Networks
Cornelius Willnow, Fraunhofer-IPK, Germany

11:00
Session 2f: Broadband & Mobility 1: Adoption Issues
Chair: Mícheál Ó Foghlú, TSSG, WIT, Ireland
The Internet Goes Mobile – SMS Usage by Austrian Students
Astrid Dickinger, Vienna University of Economics and Business Administration, Austria

Organizational Consequences of E-mail Adoption and Diffusion: Theoretical Issues and Empirical Results
Lucio Biggiero, University Luiss Guido Carli, Italy

Mobile Technologies: Paving the Way for Achieving eInclusion
Maria Fernanda Cabrera, Universidad Politecnica de Madrid, Spain

11:00
Session 2g: eLearning 1: Education Issues
Chair: Ingo Hussla, Gesellschaft für Technologieförderung Itzehoe mbH, IZET, Germany
The Suitability of an Irish Third-level Blended e-Learning Programme for Lean Competitiveness Training in SMEs
Liam Brown, AMT, University of Limerick, Ireland

From Hands-on Experience to e-Learning
Iskra Popova, Mid Sweden University, Sweden

A Client-Server System for Mass Recruitment to Secondary Schools in a Metropolitan Area
Andrzej P. Urbanski, Poznan Supercomputing and Networking Center & Poznan University of Techology, Poland

PAPÁS, Advanced Services for the Educational Community
Ana Conde, SADIEL, S.A., Spain

11:00
Session 2h: eEurope 1: Digital Divide
Chair: Peter Weiss, AIFB, University of Karlsruhe, Germany
eEurope-Plus: Digital Divide or Digital Inclusion?
Nerute Kligiene, Institute of Mathematics and Informatics, Lithuania

eInclusion of Sign Language Users
Franz Dotter, University of Klagenfurt, Austria

Mapping of Customer Needs for eEurope 2005
Marja-Liisa Viherä, TeliaSonera, Finland

The 3SI Framework: Assessing ICT Development Initiatives
Eva del Hoyo-Barbolla, UPM Universidad Politécnica de Madrid, Spain

12:30
Lunch Time : Exhibition & Networking
14:00
14:00
Session 3a: eBusiness 2: Processes
Chair: Asuman Dogac, Middle East Technical University, Turkey
Knowledge-Based Business Process Re-engineering for e-Business
Nikolaos Mekras, ANTER Ltd., Greece

Automating Business Process Integration - Pilot Findings
Thorsten Gurzki, Fraunhofer IAO, Germany

The xNAL Based Method of Postal Address Management in e-Commerce
Damir Trninic, Post Serbia, Center for e-Business, Serbia and Montenegro

14:00
Session 3b: eGovernment 2: Process Issues
Chair: Flavia Marzano, UPI, Italy
Systematic Design and Realization of Security-Critical Inter-Organizational Workflows
Andrea Nowak, ARC Seibersdorf research GmbH., Austria

Enterprise Workflow in a Public Sector Context
Paul Jackson, Institute of Public Finance, United Kingdom

The Virtual Dossier (from the Paper Dossier to the Virtual Dossier)
Elena Fenoglio, Region of Piedmont, Italy

QUALEG Quality of Service & Legitimacy in eGovernement
Alberto Savoldelli, Politecnico di Milano, Italy

14:00
Session 3c: Knowledge Management 2: Application Issues
Chair: Jonathan Sage, IBM Business Consulting Services, Belgium
P2P Interactions for the Support of Knowledge Sharing in Networked Enterprises
Roberto Ratti, TXT e-solutions, Italy

Johanna: A Knowledge Centered Infrastructure for Teleorganizations
Mauro Gaspari, Dipartimento Scienze dellI'informazione, University of Bologna, Italy

Content Engineering for Conversational Advisory Systems
Marcello L'Abbate, Fraunhofer-IPSI, Germany

14:00
Session 3d: eWork 2: Multimodal & Collaborative Work Environments
Chair: Philip Seltsikas, University of Surrey, United Kingdom
Natural Multimodal Interaction for Design Applications
Elisabeth den Os, Max Planck Institute for Psycholinguistics, Netherlands

COMBINE-for-PACE: Performance Assessment of a Complex Enterprise
Nadezhda Yarushkina, Ulyanovsk State Technical University, Russian Federation

Gesprecons: An eSafety and Risk Prevention Platform
Jesus Molina, AIDICO, Spain

EDEL: Developing a Second Generation Night-Vision System
Dieter Kooss, University of Karlsruhe, Germany

14:00
Chair: Theo Dimitrakos, Central Laboratory of the Research Councils, United Kingdom
Towards a Trust and Contract Management Framework for Dynamic Virtual Organisations
Theo Dimitrakos, Central Laboratory of the Research Councils, United Kingdom

Reputation Systems and Data Protection Law
Tobias Mahler, Norwegian Research Center for Computers and Law, Norway

Web Services Security for Trustworthy Business Processing in Dynamic Virtual Organisations
Joris Claessens, European Microsoft Innovation Center, Germany

14:00
Session 3f: Broadband & Mobility 2: Technology Issues
Chair: Pete Bramhall, Hewlett-Packard Laboratories Europe, United Kingdom
Wearable Mobile Computing – a Paradigm For Future European eWork
Michael Boronowsky, Center for Computing Technologies (TZI), Germany

WiFi vs. UWB - Present and Future Hot-Spot Technologies for Open Mobile Networks
Jörg Wylegalla, TU Dresden, Germany

4G Mobile in Europe: Business Scenarios and Implications for Research Policy
Pieter Ballon, TNO Strategy, Technology and Policy, Netherlands

14:00
Session 3g: eLearning 2: Education Issues 2
Chair: Joze Gricar, University of Maribor, Slovenia
eChallenges in International Education
Marcel Remijn, Delft University of Technology, Netherlands

Noisy Reform or Silent Revolution in the Higher Education? A Hungarian Overview
Zoltán Szabó, Budapest University of Economic Sciences and Public Administration, Hungary

Development and Implementation of a Collaborative Environment for Education
Manuel Castro, DIEEC/UNED, Spain

A Methodology for Developing Quality e-Learning Systems
Stephanos Mavromoustakos, The Philips College, Cyprus

14:00
Chair: Werner B. Korte, empirica GmbH, Germany
Putting the User at the Centre – Implications for the Provision of Online Public Services
Karsten Gareis, empirica Gesellschaft für Kommunikations- und Technologieforschung mbH, Germany

The eUser in a Universally Accessible Information Society
Margherita Antona, FORTH - ICS, Greece

Policy Approaches to Involve Societal At-Risk Groups in European eServices
Lutz Kubitschke, empirica Gesellschaft für Kommunikations- und Technologieforschung mbH, Germany

15:30
Coffee Break : Exhibition & Networking
16:00
16:00
Session 4a: eBusiness 3: Case Studies
Chair: Margarita Lago, European Commission, Belgium
Economic Impact of E-Business
Pascal Verhoest, TNO-STB, Netherlands

Physical-Virtual Back-and-Forth: Lessons Learned from the FlyAway Travel
Solveig Wikström, Stockholm School of Business, Stockholm University, Sweden

Electronic Data Interchange: Efficient ICT Use in Agriculture
Vilija Juceviciene, Lithuanian University of Agriculture, Lithuania

Towards a Global Integration of the Portuguese Wine Cluster Information – the INFOVINI Project
Henriqueta Nóvoa, FEUP- Engineering Faculty of Porto, Portugal

16:00
Session 4b: eGovernment 3: Service Delivery
Chair: Paul Timmers, European Commission, Belgium
E-Procurement: Online Public Administration Purchasing
Adriano Leli, CSI-Piemonte, Italy

Selling an eTax Service - Revenue Commissioners, Ireland
Margaret Whelan, Revenue Commissioners, Ireland

E-Delivery – Based on the Austrian eGovernment Law
Peter Reichstaedter, Federal Chancellery of the Austrian Republic, Austria

Circuit Infrastructure for Multi-functional Card-based Citizen Services
Alessandro Battaglino, Comune Di Torino, Italy

16:00
Session 4c: Knowledge Management 3: Content Issues
Chair: Paul Cunningham, IIMC Limited, Ireland
Customisation of Information in the Manufacturing Industry
Christian Persson, Högskolen i Gjövik, Norway

Learning User Preference Models and Business Strategies for E-Commerce
Maria João Viamonte, Instituto Superior de Engenharia do Porto, Portugal

Natural Language Access and Intelligent Service Discovery in e-Business
Mikhail Simonov, Nomos Sistema, Italy

Experimental Design of the Text Identification Language within the ELIS Instrumental Testing System
Valery Gorbunov, Bashkir State Pedagogical University, Russian Federation

16:00
Chair: Ioannis Karaseitanidis, Institute of Communications and Computer Systems, Greece
INTUITION: A World-leading Force in VR
Nikolaos Frangakis, Institute of Communication and Computer Systems, Greece

Spin 3D: A VR-Platform on Internet ADSL Network for Synchronous Collaborative Work
Dominique Pavy, France Telecom, France

Virtual Reality Applications in the Energy Industry
Ricardo Salve, TECNATOM, Spain

Crossing the Boundaries in VR/VE: Human Factors
John Wilson, University of Nottingham, United Kingdom

Workspace Challenges in the Built Environment Sector
Terrence Fernando, University of Salford, United Kingdom

16:00
Chair: Theo Dimitrakos, Central Laboratory of the Research Councils, United Kingdom
Integrating the Hybrid PKI Model into Trust Relationship Lifecycle for Dynamic Virtual Organisations
Yücel Karabulut, SAP AG, Germany

Enabling Dynamic Security Perimeters for Virtual Collaborations
Damian Mac Randal, Central Laboratory of the Research Councils, United Kingdom

A Comprehensive XML-based Approach for Trust Negotiations
Lorenzo Martino, University of Milan, Italy

Autonomic Privilege Management - Extending PERMIS to Contribute to the TrustCoM Objectives
David Chadwick, University of Salford, United Kingdom

16:00
Session 4f: Broadband & Mobility 3: Business Issues
Chair: Peter Weiss, AIFB, University of Karlsruhe, Germany
Designing Business Models for Location Based Advertising
Bernhard Kölmel, CAS Software AG / YellowMap, Germany

Supporting eBusiness Activities in Multi-Service and Network Provider Environments
Vera Stavroulaki, National Technical University of Athens, Greece

Using Dynamic Service and Network Discovery to Stimulate eBusiness over Composite Radio Environments
Nikolaos Koutsouris, National Technical University of Athens, Greece

Supporting eLearning and eHealth in a Broadband Network Environment
Nicola Ciulli, Consorzio Pisa Ricerche, Italy

16:00
Session 4g: eLearning 3: Applications & Case Studies
Chair: Ingo Hussla, Gesellschaft für Technologieförderung Itzehoe mbH, IZET, Germany
An Open Abstract Framework for Modeling Interoperability of Mobile Learning Services: developing the MOBIlearn architecture
Marco Di Girolamo, Hewlett-Packard Italy, Italy

eLearning Knowledge Representation by Interactive Formal Models & Virtual Worlds
Oleg Moukhine, Perm State Technical University, Russian Federation

The Virtual Laboratory as an Active Learning Environment
Mikhail Morozov, Mari State Technical University, Russian Federation

Adopting Groupware for Collaborative E-Learning: A Blackboard 'Groups' Case Study
Alan Hogarth, Glasgow Caledonian University, United Kingdom

16:00
Session 4h: eEurope 3: National Case Studies
Chair: Kim Davis, Research Council of Norway, Norway
Net Readiness Perception Index
Michal Golinski, Warsaw School of Economics, Poland

Electronic Banking in Estonia: Development Aspects and Risks
Dmitri Sokolov, Tallinn University of Technology, Estonia

The FairsNet System in the European Trade Fair Market
Mariangela Contenti, Campus Bio-Medico University, Italy

Day 2: Thursday, October 28, 2004
09:00
09:00
Session 5a: eBusiness 4: Trust & Confidence
Chair: Pete Bramhall, Hewlett-Packard Laboratories Europe, United Kingdom
Cyber-Trust
Lorenzo Valeri, RAND Europe, Germany

EUPKI, the Libre Software Public Key Infrastructure
Eduard Tric, Axetel, Romania

A Practical Solution to the Interoperability Challenge in PKI Related Online Services
Anders Krabbe Moeller, Naestved Municipality, Denmark

BioSec: Biometrics and Security Towards Trust and Security
Orestes Sanchez, Telefonica I+D, Spain

09:00
Session 5b: eGovernment 4: Services for Citizens & Business
Chair: Agnès Bradier, European Commission, Belgium
vCRM - Vienna Citizens' Request Management
Rainer Riedel, VCA (Vienna City Administration), Austria

The Regione Piemonte Ability Passport: A Regional Service Network for Disabled Citizens
Paolo Raviolo, CSI-Piemonte, Italy

Mapping the Law: Knowledge Support for Business Development Enquiry
Frank Wilson, Interaction Design Ltd, United Kingdom

RISER: Trans-European Access to Resident Registers for Business and Citizens
Hendrik Tamm, PSI AG, Germany

09:00
Session 5c: Knowledge Management 4: Semantic Modelling & Applications
Chair: Asuman Dogac, Middle East Technical University, Turkey
A National Programme Perspective on ERA Challenges for Semantic Systems and Services
Bernd Wohlkinger, eutema Technology Management, Austria

Ontology-enabled Knowledge Asset Trading
Dimitris Apostolou, Planet SA, Greece

The Role of a Semantic Engine in an Information Management System
Anton Zamolotskikh, IIMC International Information Management Corporation, Ireland

09:00
Session 5d: eWork 4: Ambient Intelligence
Chair: Georgios Tselentis, European Commission, Belgium
The Challenges of Work/Home Boundaries and User Perceptions for Ambient Intelligence
Rebecca Ellis, University of Essex, United Kingdom

Evaluation of an AmI Workplace
Andrew Harrison, DEGW, United Kingdom

Organisations as Multilayered Networks: The Space Syntax of Ambient Intelligence
Alan Penn, UCL, United Kingdom

Ambient Intelligence Vision: Exploring the Social Risks of its Construction
Irene Lopez de Vallejo, University College London, United Kingdom

09:00
Chair: Hermann Loeh, CeTIM, Germany
The Co-Existence of Communities of Practice and Virtual Organisations
Flavius Sturm, FhG IAO - Fraunhofer Institute for Industrial Engineering, Germany

Virtual Organisations in Healthcare: Organisation, People and Technology
Marjan Grootveld, Telematica Instituut, Netherlands

Managing Virtual Projects: A Benchmark Study of Collaboration Tools
Gordon Sung, CeTIM, Germany

Enhancing Presence and Context Awareness in Collaborative Settings
Henk de Poot, Telematica Instituut, Netherlands

09:00
Workshop 5f: Managing Smart Spaces
Chair: Mícheál Ó Foghlú, TSSG, WIT, Ireland
Infrastructure Requirements for Smart Spaces and Managed Zones
Mícheál Ó Foghlú, TSSG, WIT, Ireland

Managed Person-centric Adaptive Services for Smart Spaces
Dave Lewis, Trinity College Dublin, Ireland

Indoor Wireless Location Tracking Systems for Smart Space Applications
Rajiv Mathur, Cork Institute of Technology, Ireland

Integrated Management of Smart Spaces
Sven van der Meer, TSSG, WIT, Ireland

09:00
Session 5g: eLearning 4: Commercialisation Issues
Chair: Emilie Normann, European Commission, Belgium
From Continuous Medical Education to Continuous Professional Development
Roberto Nardi, SEMG, Italy

Pilot Implementation of an Intelligent e-Learning Environment
Paul Dan Cristea, Politehnica University of Bucharest, Romania

MetaCampus Marketplace and the Challenge for Next Generation eLearning Platforms
Solenn Le Goff, Atos Origin, Spain

09:00
Chair: Wolffried Stucky, CEPIS, Germany
Co-Chair: Burkart Sellin, Cedefop, Greece
eSkills and Qualifications for Europe
André Richier, European Commission, Belgium

Developing European eSkills and Qualifications Frameworks
Burkart Sellin, Cedefop, Greece

Preliminary Results of European ICT Certification and Qualification Needs Study
Peter Bumann, CEPIS, Germany

Driving Informatics Competence in Europe: the EUCIP Programme
Paolo Schgör, EUCIP Ltd, Italy

10:30
Coffee Break : Exhibition & Networking
11:00
11:00
Session 6a: eBusiness 5: Commercialisation Issues
Chair: Dave Broster, European Commission, Belgium
Hermes - The Trans-European Hybrid Mail Service
Sergio Zamboni, Postel SpA, Italy

Customer Relationship Management and Service of Capital Goods at Remote Locations
Kim Jansson, VTT Industrial Systems, Finland

ASP Solutions for XML Archives Management and Exploitation
Fabrizio Nahum, Regesta.exe (SOL-TEC), Italy

11:00
Session 6b: eGovernment 5: Regional Initiatives
Chair: Flavia Marzano, UPI, Italy
Uptake of eServices in Danish Municipalities
Helle Zinner Henriksen, Copenhagen Business School, Denmark

Kommunalnet.at - the Intranet for Local Authorities in Austria
Peter Parycek, Danube-University Krems, Austria

Emilia-Romagna Regional Strategy on ICT
Kussai Shahin, ASTER S. Cons. p. a., Italy

SITAD: Building a Local Spatial Data Infrastructure in Piedmont within INSPIRE perspective
Piergiorgio Cipriano, CSI-Piemonte, Italy

11:00
Session 6c: Knowledge Management 5: Future Challenges
Chair: Georgios Tselentis, European Commission, Belgium
Building Community Mirrors with Public Shared Displays
Michael Koch, Technische Universitaet Muenchen, Germany

Knowledge Transfer from Researchers to Businesses - eXperience and EUREXIS
Barbara Sigrist, University of Applied Sciences Basel, Switzerland

Knowledge Management in 2010 - Business Needs and Market Prospects
Jonathan Sage, IBM Business Consulting Services, Belgium

11:00
Chair: Hans Schaffers, Telematica Instituut, Netherlands
Understanding Innovation in the Mobile Workplace
Hans Schaffers, Telematica Instituut, Netherlands

Mobile Support for Communities of Practice
Wolfgang Prinz, Fraunhofer FIT, Germany

Building Context Awareness into Physical Service Environments
Fabrizio Davide, Telecom Italia Learning Services, Italy

Mobile Work Environments for Engineering Sectors
Terrence Fernando, University of Salford, United Kingdom

Citizen-centric Value Network of Professionals: Well-being Services @ Work
Niilo Saranummi, VTT Information Technology, Finland

11:00
Session 6e: Innovation & Virtual Organisations
Chair: Bernhard Katzy, CeTIM, Germany
Fostering Innovation in Extended Enterprises
Mikel Sorli, LABEIN, Spain

InnovationEnterprizer: System for Evaluating and Managing Corporate Innovation
Iain Bitran, S3 International, United Kingdom

Organisational Alignment and Managing Innovation with In-Company Incubators
Alan Warr, London Business School, United Kingdom

Value Chain Reference Model Overview
Tom Mercer, StreamlineSCM, United States

11:00
Session 6f: Broadband & Mobility 4: Case Studies
Chair: Jesse Marsh, Atelier Studio Associato, Italy
Opportunities, Threats and Critical Success Factors of the ASP Business Model
Lars Hansen, Gesellschaft für Technologieförderung Itzehoe mbH, IZET, Germany

Breaking the High-Speed Barrier: Inhibitors to Broadband Exploitation by SMEs
Donna March, eCommerce Innovation Centre, United Kingdom

Adding Mobility to Fixed Voice Services
Jean-Marc Cannet, Alcatel CIT, France

Science Game: Mobile Gaming in a Scientific Exhibition
Francesco Bellotti, DIBE - University of Genoa, Italy

11:00
Session 6g: eLearning 5: Challenges
Chair: Joze Gricar, University of Maribor, Slovenia
Initiating Transformational Change in Dynamic Environments
Ted O'Keeffe, Waterford Institute of Technology, Ireland

ORGANIC - Continuous Organisational Learning in Innovation and Companies
Richard Messnarz, ISCN GesmbH, Austria

Future Educational Needs for Manufacturing Strategy
Asbjorn Rolstadas, Norwegian University of Science and Technology, Norway

11:00
Chair: Wolffried Stucky, CEPIS, Germany
Co-Chair: Burkart Sellin, Cedefop, Greece
The ECDL as a Voluntary Global Standard for e-Skills
Thomas Michel, DLGI, Germany

The Impact of Low Computer Literacy in the Information Society
Fulvia Sala, AICA, Italy

eLearning in European SMEs: the Challenge for Policies and Practice
Graham Attwell, Knownet Ltd, Germany

Credit Transfer & Standardisation of IT and Multimedia Skills & Qualifications in Europe
Gerald Thiel, DEKRA Akademie GmbH, Germany

The Employability of ICT Professionals - A Study of European SMEs
Dora Scholarios, University of Strathclyde, United Kingdom

12:30
Lunch Time : Exhibition & Networking
14:00
14:00
Session 7a: eBusiness 6: Interoperability
Chair: Philip Seltsikas, University of Surrey, United Kingdom
The Adoption of Standardised Technology in the Automotive Industry
Martina Gerst, University of Edinburgh, United Kingdom

An Interoperability Testing Study: Automotive Inventory Visibility and Interoperability
Nenad Ivezic, National Institute of Standards and Technology, United States

Business Model Interoperability using Enterprise Model Integration
Harald Kuehn, BOC Information Systems GmbH, Austria

Business Interoperability based on e-Documents with Embedded Workflow
Massimo Garuti, DemoCenter, Italy

14:00
Session 7b: eGovernment 6: Interoperability
Chair: Paul Timmers, European Commission, Belgium
Experiences from Formulating Recommendations for a National Interoperability Strategy
Efthimios Tambouris, Archetypon S.A., Greece

Towards Virtual Governance Architecture - A Perspective on Information Technology as a Transformer of Public Institutions and Governments
Thomas Zwahr, EPFL, Switzerland

A Research Roadmap for Sustainable Information Cities
Stephen Curwell, University of Salford, United Kingdom

In Principle: Towards an Open Architecture for eGovernment Identity Management
Bernhard Katzy, CeTIM, Germany

14:00
Chair: Charles Lowe, e-Forum, United Kingdom
eGovernment Learning Journeys: Knowledge Management in Action
Charles Lowe, e-Forum, United Kingdom

Local eGovernment Excellence
David McElhinney, Liverpool City Council, United Kingdom

Using a Portal to Integrate Services across Government Tiers
Baudouin de Sonis, e-Forum, Belgium

Local Data Sharing and Co-branding to Better Serve Citizens
Nicolas Conso, Caisse de Depots et Consignations, France

14:00
Session 7d: eWork 6: eHealth Issues & Case Studies
Chair: Richard Stevens, Gruppo Formula, Italy
How to Speed-up the Implementation of eWork in the Health Care Sector
Uwe Kirchhoff, ATB Institut für angewandte Systemtechnik Bremen GmbH, Germany

Learning through Online Communities - A Study of Health Care Sites in Europe
Asa Smedberg, Stockholm University/KTH, Sweden

Building Knowledge Driven and Dynamically Networked Communities within European Healthcare Systems
Valentina Perdoni, Fondazione IARD, Italy

14:00
Session 7e: Virtual Products
Chair: Teresa De Martino, European Commission, Belgium
Useful Semantic Product Properties in Virtual Worlds
Rainer Malkewitz, Zentrum für Graphische Datenverarbeitung e.V., Germany

Virtual Integrated Design in an Intranet Environment
Zenobia Weiss, Poznan University of Technology Institute of Mechanical Technology, Poland

New Working Environments for Product Development - A Component Framework for CAx Application Development
Martin Richter, RPK, University of Karlsruhe, Germany

14:00
Session 7f: Broadband & Mobility 5: Case Studies 2
Chair: Mícheál Ó Foghlú, TSSG, WIT, Ireland
Implementing Adaptive Collaborative Telework in Public Administration
Mayumi Hori, Hakuoh University, Japan

Trusted eBusiness Services in Social Housing
Simon Robinson, empirica Gesellschaft für Kommunikations- und Technologieforschung mbH, Germany

Mobile Biometric Person Identification System on the Basis of Pattern Recognition Software and GSM Cellular Networks
Alexander Yudashkin, Samara State Technical University, Russian Federation

A Collaborative Framework for Distributed Winter Testing
Peter Törlind, Polhem Laboratory, Luleå University of Technology, Sweden

14:00
Session 7g: Media 1: Industry Challenges
Chair: Paul Cunningham, IIMC Limited, Ireland
The Peer-to-Peer Dilemma
Lars-Erik Eriksson, Royal Institute of Technology (KTH), Sweden

P2P, "Legal" Downloading Sites and the Future of Music Distribution
Anders Edström Frejman, Royal Institute of Technology, KTH, Sweden

Online Music and Competitive Actions in the Music Industry
Manu Aunola, Tampere University of Technology, Finland

The Swedish Newspaper Industry’s Changing Business Strategies for Multi-Channel Publishing 1995 – 2004
Tomas Uppgard, Royal Institute of Technology (KTH), Sweden

14:00
Chair: Helga Bechmann, Gesellschaft für Technologieförderung Itzehoe mbH, IZET, Germany
TRAIN-IT: Turning e-2004 Technologies into Business
Helga Bechmann, Gesellschaft für Technologieförderung Itzehoe mbH, IZET, Germany

New Financial Support Strategies for eTechnology Companies
Utz Meyer-Reim, Euler Hermes Kreditversicherungs-AG, Germany

Axetel Consulting – Experience Report of a Start-up
Eduard Tric, Axetel, Romania

eTEN - Supporting Commercialisation of Research Results
Dave Broster, European Commission, Belgium

15:30
Coffee Break : Exhibition & Networking
16:00
16:00
Session 8a: eBusiness 7: Interoperability 2
Chair: Peter Fatelnig, European Commission, Belgium
SATINE Project: Exploiting Web Services in the Travel Industry
Asuman Dogac, Middle East Technical University, Turkey

Situation-Aware Service Selection from Large Offers
Bernhard Holtkamp, Fraunhofer Institute for Software and Systems Engineering (ISST), Germany

Semantic Integration in eCommerce
Xavier Alcalá, University of Corunna, Spain

Interoperability in the Model Accelerated Society
Jan Goossenaerts, Eindhoven University of Technology, Netherlands

16:00
Chair: Norbert Benamou, Business Flow Consulting, France
Strategies Used to Reach eGovernment Interoperability: An Initial Evaluation
Alain Keravel, HEC, France

Towards Intelligent Cities
Amanda Marshall-Ponting, University of Salford, United Kingdom

Enabling Interoperability between Public Administrations - A Pan-European Approach
Otmar Adam, Institute for Information Systems at the DFKI, Germany

TERREGOV: Collaborative Practices among Civil Servants
Stefania Filipazzi, Associazione Impresa Politecnico- Politecnico di Milano, Italy

16:00
Session 8c: eDemocracy: Issues
Chair: Gareth MacNaughton, Hewlett Packard Europe, Belgium
eVoting: Who Controls the eElectoral Process?
Alexandros Xenakis, Napier University International Teledemocracy Centre, United Kingdom

Implementing eDemocracy: eVoting and eParticipation
Maria Angela Biasiotti, ITTIG/CNR, Italy

Regulatory and Legal Challenges for eVoting and eDemocracy
Thanassis Kosmopoulos, Ministry of National Economy, Greece

A Method for Decision Support in e-Democracy
Love Ekenberg, Stockholm University, Sweden

16:00
Chair: Richard Stevens, Gruppo Formula, Italy
ICT for Business 2015: Heading for the Next Challenges
Gérald Santucci, European Commission, Belgium

Interoperability and Standardization across Industry Sectors
Nenad Ivezic, National Institute of Standards and Technology, United States

The Basic Foundations of Interoperability for Enterprise Software and Applications
Jean-Paul Bourrieres, LAP - Université Bordeaux 1, France

The Role of the Community in Addressing Interoperability
Klaus-Dieter Platte, Platte.Consult, Belgium

Interoperability in the Automotive Sector
Pat Snack, AIAG - Automotive Industry Action Group, United States

16:00
Chair: Philippe Girard, University Bordeaux 1, LAP-GRAI, France
Implementation of an Integrated Organisation and Process Tool for Engineering Design Co-ordination
Christophe Merlo, LIPSI-ESTIA, France

Enforce Engineering Collaboration
Martine Callot, EADS CCR, France

Specifications of a Collaborative Tool for Product Design
Bertrand Rose, CRAN, France

16:00
Session 8f: SME Issues 1: Collaboration
Chair: Peter Weiss, AIFB, University of Karlsruhe, Germany
Collaboration and Enterprise Networks: What about SMEs?
Manon van Leeuwen, Fundecyt, Spain

Coaching High-Growth Start-Ups: Integrating Online Intelligence Solutions and In-Depth Support
Estelle Chatard, Newcastle City Council, United Kingdom

Using Enterprise Models to Define a Web Based Collaborative eEngineering Environment for SMEs
Daniel Amaral, NUMA - Advanced Manufactuirng Nucleous, Brazil

Enabling Internet-based B2B Transactions through Application Interconnection
Yannis Charalabidis, Singular Software SA, Greece

16:00
Session 8g: Media 2: Content Challenges
Chair: Roger Wallis, Royal Institute of Technology, Sweden
Television Content Online - eBusiness Strategies for AV-Archives
Michael Grill, ORF, Austria

Customer Needs in Mobile Rich Media Markets
Torsten Brodt, University of St. Gallen, Switzerland

Electronic Content Publication, Certification and Verification System
Ivan Pigulevsky, Digt Company, Russian Federation

Bifurcation - Improving the Effectiveness of Personalized Web-based Systems
Bo Lennstrand, Gotland University, Sweden

16:00
Chair: Olov Forsgren, Borås University College, Sweden
eService Co-design Platforms
Olov Forsgren, Borås University College, Sweden

Born to Co-operate: New Communication Approaches for eGovernment
Jaak Tepandi, Tallinn University of Technology, Estonia

Open Applications and Solution Sharing for Governments
David Rowe, Microsoft, United Kingdom

The eCitizen Perspective - Can eGovernment Avoid Becoming Boo.Gov?
Lars Albinsson, Calistoga Springs Research Institute, Sweden

Day 3: Friday, October 29, 2004
09:00
09:00
Chair: Kai Jakobs, Aachen University, Germany
eGovernment for Businesses: Lessons Learned from a Trajectory for Standardization of Business Information
Jack Verhoosel, ICTU, Netherlands

Effectiveness of Governance Structures for 3G Standardization and Implications for China's 3G Policy
Kai Reimers, RWTH Aachen University, Germany

The Future of Mobile Payment: Quest for Standards
Andriew Lim, Technische Universiteit Eindhoven, Netherlands

COPRAS - Improving the Interface between Research and Standardisation
Bart Brusse, CEN, Belgium

09:00
Session 9b: eGovernment 8: Identity Management
Chair: Gareth MacNaughton, Hewlett Packard Europe, Belgium
Resolving Interoperability Issues for eGovernment Identification Systems
Aine Ni Fhloinn, InHouse Training, Ireland

Personal Identity and Proxy Identities Austria’s eGovernment
Arno Hollosi, Federal Chancellory Austria, Austria

Identity and Relationship Management: The Key to Safe, Secure ICT Infrastructure
Giampaolo Montaletti, Unioncamere Emilia-Romagna, Italy

eEpoch Interoperable Electronic Identity Management
Antonio Marqués, ETRA Research and Development, Spain

09:00
Chair: Jesse Marsh, Atelier Studio Associato, Italy
The Cure for the Ills of eDemocracy is more eDemocracy - Networked Governance in the Information Society
Jonathan Cave, RAND Europe, United Kingdom

Developing an ICT Research Roadmap for eDemocracy
Alvaro Oliveira, Alfamicro, Lda., Portugal

Democracy in Action - Open Source in eGovernment
Stephen Simmons, Addico Cornix Ltd, United Kingdom

09:00
Session 9d: GRID
Chair: Jorge Gasos, European Commission, Belgium
Building Grid Applications & Infrastructures with the GridLab Toolkit
Jarek Nabrzyski, Poznan Supercomputing and Networking Center, Poland

Towards a Platform Enabling Grid based Application Service Provision
Stefan Wesner, High Performance Computing Centre Stuttgart, Germany

Interactive Visualization in CrossGrid - The Grid Visualization Kernel
Dieter Kranzlmüller, GUP, Joh. Kepler University Linz, Austria

GRID based Virtual Laboratory for Scientific and Industrial Collaboration
Geleyn Meijer, University of Amsterdam and LogicaCMG, Netherlands

09:00
Session 9e: Logistics in Virtual Organisations
Chair: Paul Schoensleben, ETH Zurich, Switzerland
The Role of ICT in Reverse Logistics: A Hypothesis of RFID Implementation to Manage the Recovery Process
Andrea Payaro, University of Padua, Italy

A B2B Architecture for Goods Distribution in Urban and Metropolitan Areas
Bernd Wild, intarsys consulting GmbH, Germany

An Evaluation Methodology for Innovative Mobility Services: the MEROPE cities
Paolo Frosini, Regione Toscana, Italy

Profiling for Supplier Selection in the Context of the Extended Enterprise
Kate Dunne, CIMRU, NUI Galway, Ireland

09:00
Session 9f: SME Issues 2
Chair: Maarten Botterman, Stichting RAND Europe, Netherlands
Is there an e-Business Digital Divide among Firms? Evidence from a Multinational Pilot Study
Hans Schedl, Ifo Institute for Economic Research, Germany

Results from an e-Business Strategic Framework Deployment in Micro-SMEs
Aires Duarte Silva, Digital Partners, Portugal

Traceability Service Centers Supporting Agri-Food SMEs
Paolo Onesti, DemoCenter S.c.a r.l., Italy

09:00
Session 9g: Media 3: Cultural Challenges
Chair: Roger Wallis, Royal Institute of Technology, Sweden
Challenging Web Design and Cultural Issues in International E-commerce Sites
Kyeong S. Kang, University of Technology Sydney, Australia

New Generation Mediation Service for the eTourism Market
Oliver Fodor, EC 3 Electronic Commerce Competence Center, Austria

Managing Copyright on Cultural Heritage
Roberto Gagliardi, Consorzio Pisa Ricerche, Italy

09:00
Chair: Gérald Santucci, European Commission, Belgium
Co-Chair: Michael Wiesmüller, BMVIT - Federal Ministry of Transp., Innovation & Technology, Austria
Structuring the European Research Area: The Role of the ERA-NET scheme
Wolfgang Wittke, European Commission, Belgium

Progress in ERA Co-ordination in IST
Vassilios Laopodis, European Commission, Belgium

Realising ERA: Towards a Common Vision and strategy in ICT R&D for the Enterprise
Gérald Santucci, European Commission, Belgium

ERA-NET: First experiences and strategic Options for the Future – An Austrian Viewpoint
Manfred Horvat, BIT - Bureau for International Research and Technology Cooperation, Austria

Perspectives for ERA Coordination in IST from Slovenia
Andreja Umek Venturini, Ministry of education, Science and Sport, Slovenia

CISTRANA - Co-ordination of IST Research and National Activities
Andrea Koendgen, DLR e.V., Project Management Organization, Germany

ETRANET - ICT in Traditional Manufacturing Industries
Bernd Wohlkinger, eutema Technology Management, Austria

10:30
Coffee Break : Exhibition & Networking
11:00
11:00
Chair: Kai Jakobs, Aachen University, Germany
Towards the Development of Standards for Electronic Business in Services
Gerhard Gudergan, FIR, Germany

The Third Estate - The Role of SMEs in ICT Standards Setting
Kai Jakobs, Aachen University, Germany

A Taxonomy of Service Standards and a Modification for E-Business
Knut Blind, Fraunhofer Institute for Systems and Innovation Research, Germany

11:00
Workshop 10b: eGovernment 9: Creating a European Identity Management Architecture
Chair: Lia Borthwick, BT, United Kingdom
GUIDE's objectives and Policy Building Approach
Lia Borthwick, BT, United Kingdom

The Evolution of an eGovernment Identity Management Architecture
Andrew Critchley, GUIDE, United Kingdom

Process Management in eGovernment
Philip Seltsikas, University of Surrey, United Kingdom

Technical Challenges in IdM
Lefteris Leondaridis, Netsmart S.A., Greece

Knowledge Representation and Sharing for European Values based Identity Management
Andrea Kő, Budapest University of Economic Sciences and Public Administration, Hungary

11:00
Chair: Jesse Marsh, Atelier Studio Associato, Italy
Argument Visualisation to Support Democratic Decision-Making
Ann Macintosh, Napier University, United Kingdom

eGovernance Issues in SME Networks
Colin Gray, OUBS, United Kingdom

eParticipation in the Development of Barcelona’s Municipal Action Plan 2004-2007
Javier Sánchez Cano, Ajuntament de Barcelona, Spain

DEMOsfera: a Laboratory for eCitizenship in Sicily
Jesse Marsh, Atelier Studio Associato, Italy

11:00
Chair: Martin Weidemann, FIR, RWTH Aachen, Germany
Guidance in SCM Configuration – The PRODCHAIN Toolbox
Andreas Nobs, ETH Center for Enterprise Sciences (BWI), Switzerland

Enabling Business Opportunities in Post Block Exemption Era - MYCAREVENT
Heiko Dirlenbach, FIR - Forschungsinstitut für Rationalisierung, Germany

PARCELMAN - An Overview
André Quadt, Research Institute for Operations Management (FIR), Germany

Discussion
Volker Stich, FIR - Forschungsinstitut für Rationalisierung, Germany

11:00
Session 10e: Supply Chain Management
Chair: Paul Schoensleben, ETH Zurich, Switzerland
Decision Support and Strategy Formulation in Supply Chain Management
Matthias Schnetzler, ETH Center for Enterprise Sciences (BWI), Switzerland

E-Solutions for Planning Lifecycle-Oriented, Flexible Production Systems
Nils Wemhöner, WZL, RWTH Aachen, Germany

Digital Engineering and Supply Chain Management for Enhanced Toyota System
Satoshi Kuroiwa, EC Promotion Council of Japan, Japan

Applying Collaborative e-Business in the Automotive Electronics Industry
Jens Eschenbächer, BIBA, Germany

11:00
Session 10f: SME Issues 3: Regional Benchmarking
Chair: Kim Davis, Research Council of Norway, Norway
Understanding the Dynamics of e-Business Adoption by SMEs
Gordon Lee, Parallel 56 Limited, United Kingdom

Using eBusiness for the Development of Competitive Advantage in Lituanian SMEs
Rimantas Gatautis, Kaunas University of Technology, Lithuania

Roadmap for SME Sustainable Profitability
Jorge Oliveira, Alfamicro, Lda., Portugal

11:00
Chair: Flavio Bonfatti, University of Modena and Reggio Emilia, Italy
The SEEM Concept and the SEEM@Work Community
Flavio Bonfatti, University of Modena and Reggio Emilia, Italy

Foreseeing the Single European Electronic Market - Information Collection and Study
Ricardo Goncalves, UNINOVA, Portugal

SEEM-Enabling Technologies
Paola Daniela Monari, DEMOCENTER, Italy

11:00
Chair: Valerie Gregg, National Science Foundation, United States
Co-Chair: Wolfgang Streitenberger, European Commission, Belgium
Digital Government Research in the USA: An Introduction
Valerie Gregg, National Science Foundation, United States

The Digital Government Research Center: Overview of Research
Yigal Arens, USC-ISI, United States

Conditions and Measures of Success in Public Sector Knowledge Networks
Theresa Pardo, Center for Technology in Government, United States

Challenges and Opportunities for International Research Collaboration: The Budapest Workshop
Noshir S. Contractor, University of Illinois at Urbana-Champaign, United States

Challenges and Opportunities for International Research Collaboration: The Seattle Workshop
Bernhard Katzy, CeTIM, Germany

12:30
Lunch Time : Exhibition & Networking
13:30
13:30
Closing Plenary 11a
Chair: Rosalie Zobel, European Commission, Belgium
European ICT Leadership in Educational Development
Jan Zadak, Hewlett Packard Europe, Czech Republic

The Role of Government in the IT Revolution
Mart Laar, Eesti Riigikogu, Estonia

The Austrian eGovernment Initiative – Good Practice in European eAdministration
Christian Rupp, Austrian Federal Chancellery, Austria

Innovation 2010 - Towards More Coherent Policies for Europe
Rosalie Zobel, European Commission, Belgium

Overview of Workshop Findings
Paul Cunningham, IIMC Limited, Ireland


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