e2004 eChallenges

Day 1: Wednesday, October 27, 2004

09:00

09:00	Opening Plenary 1a
	Chair: Joao Da Silva, European Commission, Belgium
	Welcome Joao Da Silva, European Commission, Belgium Welcome Rudolf Schicker, City of Vienna, Austria SAP Research – Profile, Set-up, Experiences Orestis Terzidis, SAP AG, SAP Research Center, CEC Karlsruhe, Germany

10:30

	Coffee Break : Exhibition & Networking

11:00

11:00	Session 2a: eBusiness 1: Issues
	Chair: Gérald Santucci, European Commission, Belgium
	Choice of Channel - exploring consumers use of multiple channels Daniel Osterlund, Stockholm School of Business, Stockholm University, Sweden Multicultural Commercial Websites: When Translating Might Not Be Enough Jacques Nantel, HEC Montreal, Canada Quality Certification in Electronic Business João Esteves, Escola de Gestão do Porto - Univ. do Porto, Portugal The Analysis of Rising Private e-Money Based on Business Model: Korean Cases Seungbong Park, Korea University, Korea, Republic Of

11:00	Session 2b: eGovernment 1: Adoption Issues
	Chair: Agnès Bradier, European Commission, Belgium
	eGovernment and the Feasibility of Going Online Niall Monks, Department of Enterprise, Trade and Employment, Ireland From Teleworkability to eGovernmentability - Telework in Public Administration Ingrid Götzl, City of Vienna, Austria New Public Management and the Use of Distance Work Wiggo Knudsen, Norwegian Roads Authority, Norway An Experience of Transition to Open Source Software in Local Authorities Paolo Zuliani, Free University of Bolzano-Bozen, Italy

11:00	Session 2c: Knowledge Management 1: Issues
	Chair: Kim Davis, Research Council of Norway, Norway
	ICONS based Knowledge Management in the Process of Structural Funds Projects Preparation Bartosz Nowicki, Rodan Systems S.A., Poland Introduction of Value and Cost Centres in the management of European RTD Projects Ioanna Pavlou, ALTEC S.A., Greece Facilitating Knowledge Exchange and Decision Making within Learning Networks Soumi Papadopoulou, Planet S.A., Greece Managing Knowledge in Networked Product Organisations Päivi Tuuli Pöyry, Helsinki University of Technology, Finland

11:00	Session 2d: eWork 1: Applications & Case Studies
	Chair: Teresa De Martino, European Commission, Belgium
	Sustainable eWork: an Online Self-assessment Tool for Organisations Werner B. Korte, empirica GmbH, Germany Getting Organisation and Human Ready for Information System Ip-Shing Fan, Cranfield University, United Kingdom Learning through Online Communities - A Study of Health Care Sites in Europe Asa Smedberg, Dep. of Computer and Systems Sciences, Stockholm University/KTH, Sweden Visiting eWorkers' homes - three stories to guide the design of future eWork homes and furniture Katja Virtanen, University of Art and Design Helsinki, Finland

11:00	Session 2e: Services for Virtual Organisations
	Chair: Asuman Dogac, Middle East Technical University, Turkey
	Competence profiling and problem solving in virtual networks Christina Edelmann, FhG IAO, Germany e-HUBs: e-Engineering enabled by Holonomic and Universal Broker services Godfried Augenbroe, Ga Tech, United States e-Services for Support of Robot Application in SME-Networks Cornelius Willnow, Fraunhofer-IPK, Germany

11:00	Session 2f: Broadband & Mobility 1: Adoption Issues
	Chair: Mícheál Ó Foghlú, TSSG, WIT, Ireland
	Perspectives of Broadband Access and Internet Content Stefan Lilischkis, empirica GmbH, Germany Mobile Technologies: Paving the Way for Achieving E-Inclusion Maria Fernanda Cabrera, Universidad Politecnica de Madrid, Spain Organizational Consequences Of Email Adoption And Diffusion: Theoretical Issues And Empirical Results Lucio Biggiero, University Luiss Guido Carli, Italy The Internet Goes Mobile - Austrian Students' SMS Usage Astrid Dickinger, Vienna University of Economics and Business Administration, Austria

11:00	Session 2g: eLearning 1: Education Issues
	Chair: Ingo Hussla, Gesellschaft für Technologieförderung Itzehoe mbH, IZET, Germany
	Two sides to the tale - An Irish third-level blended eLearning programme and its suitability for “Lean” competitiveness training in SMEs Liam Brown, AMT, University of Limerick, Ireland From Hands-on-experience Class to e-Learning Iskra Popova, Mid Sweden University, Sweden A Client-Server System for Fair and Efficient Mass Recruitment to all Secondary Schools from a Whole Metropolitan Area Andrzej P. Urbanski, Poznan Supercomputing and Networking Center & Poznan University of Techology, Poland Noisy Reform or Silent Revolution in the Higher Education? A Hungarian Overviw András Gábor, BUESPA, Hungary

11:00	Session 2h: eEurope 1: Digital Divide
	Chair: Peter Weiss, AIFB, University of Karlsruhe, Germany
	eEurope-plus: Digital Divide or Digital Inclusion? Nerute Kligiene, Institute of Mathematics and Informatics, Lithuania eInclusion of Sign Language Users Franz Dotter, University of Klagenfurt, Austria Map of Customer Needs eEurope 2005 Marja-Liisa Viherä, TeliaSonera, Finland The 3SI framework: Assessing ICT-based development initiatives Eva del Hoyo-Barbolla, UPM Universidad Politécnica de Madrid, Spain

12:30

	Lunch Time : Exhibition & Networking

14:00

14:00	Session 3a: eBusiness 2: Processes
	Chair: Richard Stevens, Gruppo Formula, Italy
	Knowledge-Based Business Process Re-engineering for e-Business Nikolaos Mekras, ANTER Ltd., Greece Automating Business Process Integration - Pilot Findings - Henning Hinderer, Fraunhofer IAO, Germany Facing Some of the Emerging Issues at European Airports – A View Gathered in Recent International Research Projects Constanze Stockhammer, HiTec Marketing, Austria The xNAL Based Method of Postal Address Management in e-Commerce Damir Trninic, Post Serbia, Center for e-Business, Serbia and Montenegro

14:00	Session 3b: eGovernment 2: Process Issues
	Chair: Flavia Marzano, UPI, Italy
	Systematic Design and Realization of Security-Critical Inter-Organizational Workflows Andrea Nowak, Austrian Research Center Seibersdorf, Austria Enterprise Workflow in a Public Sector Context Paul Jackson, Institute of Public Finance, United Kingdom The Virtual Dossier (from the Paper Dossier to the Virtual Dossier) Elena Fenoglio, Region of Piedmont, Italy QUALEG Quality of Service & Legitimacy in eGovernement Alberto Savoldelli, Politecnico di Milano, Italy

14:00	Session 3c: Knowledge Management 2: Application Issues
	Chair: Jonathan Sage, IBM Business Consulting Services, Belgium
	P2P Interactions for the Support of Knowledge Sharing in Networked Enterprises Roberto Ratti, TXT e-solutions, Italy Johanna: A Knowledge Centered Infrastructure for Teleorganizations Mauro Gaspari, University of Bologna, Italy Content Engineering for Conversational Advisory Systems Marcello L'Abbate, Fraunhofer-IPSI, Germany

14:00	Session 3d: eWork 2: Multimodal & Collaborative Work Environments
	Chair: Philip Seltsikas, University of Surrey, United Kingdom
	Natural multimodal interaction for design applications Elisabeth den Os, Max Planck Institute for Psycholinguistics, Netherlands A Component-Based Integration Environment for Assessing the Performance of a Complex Enterprise Innokenty Semoushin, Ulyanovsk State University, Russian Federation Gesprecons: An eSafety and Risk Prevention Platform Jesus Molina, AIDICO, Spain EDEL: Developing a Second Generation Night-Vision System Dieter Kooss, University of Karlsruhe, Germany

14:00	Workshop 3e: Towards a Trust & Contract Management Framework for Dynamic Virtual Organisations 1
	Chair: Theo Dimitrakos, Central Laboratory of the Research Councils, United Kingdom
	Towards a Trust and Contract Management Framework for Dynamic Virtual Organisations Theo Dimitrakos, Central Laboratory of the Research Councils, United Kingdom Reputation Systems and Data Protection Law Tobias Mahler, Norwegian Research Center for Computers and Law, Norway Investigating the Web Services Security Specifications as an Enabling and Extensible Framework for Trustworthy Business Processing in Dynamic Virtual Organisations Joris Claessens, European Microsoft Innovation Center, Germany

14:00	Session 3f: Broadband & Mobility 2: Technology Issues
	Chair: Maurice Mulvenna, University of Ulster, United Kingdom
	Mobismart and the Mobile Payments Blueprint. Two Parallel Approaches towards the Wider Deployment of Mobile Payment Services Polychronis Tzerefos, Mellon Technologies, Greece Wearable Mobile Computing – a paradigm for future European eWork Ingrid Rügge, Center for Computing Technologies (TZI), Germany WiFi vs. UWB - An economic comparison of present and future hot-spot technologies for open networks WHYLESS.COM (IST 2000 25197) Jörg Wylegalla, TU Dresden, Germany 4G Mobile in Europe: Business Scenarios and Implications for Research Policy Pieter Ballon, TNO Strategy, Technology and Policy, Netherlands

14:00	Session 3g: eLearning 2: Education Issues 2
	Chair: Joze Gricar, University of Maribor, Slovenia
	eChallenges in International Education Hans de Ruiter, Delft University of Technology, Netherlands Development and Implementation of a Collaborative Environment for Education Manuel Castro, DIEEC/UNED, Spain Pilot Implementation of an Intelligent e-Learning Environment Paul Dan Cristea, "Politehnica" University of Bucharest, Romania A Methodology for Developing Quality E-Learning Systems. Katerina Papanikolaou, Cyprus College, Cyprus

14:00	Workshop 3h: eEurope 2: User Issues in Online Public Service Provision
	Chair: Werner B. Korte, empirica GmbH, Germany
	Putting the User at the Centre - What It Means for the Provision of Online Public Services in Europe Karsten Gareis, empirica Gesellschaft für Kommunikations- und Technologieforschung mbH, Germany The eUser in a universally accessible Information Society Constantine Stephanidis, FORTH - ICS, Greece Policy Approaches to Involve Societal At-risk Groups in eServices Lutz Kubitschke, empirica Gesellschaft für Kommunikations- und Technologeiforschung mbH, Germany

15:30

	Coffee Break : Exhibition & Networking

16:00

16:00	Session 4a: eBusiness 3: Case Studies
	Chair: Margarita Lago, European Commission, Belgium
	The Physical-Virtual Back-and-Forth: Lessons Learned from the FlyAway Travel Case Solveig Wikström, Stockholm School of Business, Stockholm University, Sweden E-Business and Firm's Performances Pascal Verhoest, TNO-STB, Netherlands Electronic Data Interchange: Efficient ICT Use in Agriculture Vilija Juceviciene, Lithuanian University of Agriculture, Lithuania Towards a Global Integration of the Portuguese Wine Cluster Information – the INFOVINI project Henriqueta Nóvoa, FEUP- Engineering Faculty of Porto, Portugal

16:00	Session 4b: eGovernment 3: Service Delivery
	Chair: Athanassios Chrissafis, European Commission, Belgium
	E-Delivery – based on the Austrian E-Government Law Peter Reichstaedter, Staff Departement for ICT-Strategy, Federal Chancellery of the Austrian Republic, Austria Selling an eTax Service - Revenue Commissioners, Ireland Margaret Whelan, Revenue Commissioners, Ireland Creation of a Technological Infrastructure to Provide Payable Services Based on Pre-Paid Smart Cards. Alessandro Battaglino, Comune Di Torino, Italy E-Procurement: Online Purchase for Public Administration Laura Milone, Region of Piedmont, Italy

16:00	Session 4c: Knowledge Management 3: Content Issues
	Chair: Paul Cunningham, IIMC Limited, Ireland
	Customized Information, an eBusiness Tool in Manufacturing Industry Christian Persson, Högskolen i Gjövik, Norway Learning User Preference Models and Business Strategies for E-Commerce Maria João Viamonte, Instituto Superior de Engenharia do Porto, Portugal Natural Language access and Intelligent Legacy or Web Service Discovery in eBusiness Mikhail Simonov, Nomos Sistema spa, Italy Experimental designing of the language of text identification within the Instrumental Testing System ELIS Valery Gorbunov, Bashkir State Pedagogical University, Russian Federation

16:00	Session 4d: eWork 3: Ambient Intelligence
	Chair: Bror Salmelin, European Commission, Belgium
	Evaluation of an AmI Workplace Andrew Harrison, DEGW, United Kingdom The Challenges of Work/Home Boundaries and User Perceptions for Ambient Intelligence Rebecca Ellis, University of Essex, United Kingdom Ambient Intelligence Vision: Exploring the Social Risks of its Construction Irene López de Vallejo, UCL, United Kingdom Organisations as Multilayered Networks: The Space Syntax of Ambient Intelligence Alan Penn, UCL, United Kingdom

16:00	Workshop 4e: Towards a Trust & Contract Management Framework for Dynamic Virtual Organisations 2
	Chair: Theo Dimitrakos, Central Laboratory of the Research Councils, United Kingdom
	Enabling Dynamic Security Perimeters for Virtual Collaborations Damian Mac Randal, Central Laboratory of the Research Councils, United Kingdom A Comprehensive XML-based Approach for Trust Negotiations Lorenzo Martino, University of Milan, Italy Extending PERMIS to Contribute to the TrustCom Objectives David Chadwick, University of Salford, United Kingdom Integrating the Hybrid PKI Model into Trust Relationship Lifecycle for Dynamic Virtual Organisations Yücel Karabulut, SAP AG, Germany

16:00	Session 4f: Broadband & Mobility 3: Business Issues
	Chair: Maurice Mulvenna, University of Ulster, United Kingdom
	E-Learning and E-Health in a Broadband Network Environment: the COBRA Experience Valentina Chionsini, Consorzio Pisa Ricerche, Italy A Framework to support and facilitate e-business activities in multi- service and network provider environments Vera Stavroulaki, National Technical University of Athens, Greece Using Dynamic Service and Network Discovery to stimulate e-business over composite radio environments Nikolaos Koutsouris, National Technical University of Athens, Greece

16:00	Session 4g: eLearning 3: Applications & Case Studies
	Chair: Ingo Hussla, Gesellschaft für Technologieförderung Itzehoe mbH, IZET, Germany
	An Open Abstract Framework for Modeling Interoperability of Mobile Learning Services: developing the MOBIlearn architecture Giorgio Da Bormida, Giunti, Italy Knowledge representation by interactive formal models and virtual worlds for e-Learning Oleg Moukhine, Perm State Technical University, Russian Federation Virtual Laboratory as Active Learning Environment Mikhail Morozov, Mari State Technical University, Russian Federation The Social and Cultural Effects of Using Groupware Technology for Collaborative e-Learning : A Blackboard ‘Groups’ Case Study Alan Hogarth, Glasgow Caledonian University, United Kingdom

16:00	Session 4h: eEurope 3: National Case Studies
	Chair: Maarten Botterman, Stichting RAND Europe, Netherlands
	Evaluating the Net Readiness of Countries Michal Golinski, Warsaw School of Economics, Poland Electronic Banking in Estonia: Development Aspects and Risks Dmitri Sokolov, Department of Economics at Tallinn University of Technology, Estonia The FairsNet System in the European Trade Fair Market Mariangela Contenti, Luiss Guido Carli University, Italy

Day 2: Thursday, October 28, 2004

09:00

09:00	Session 5a: eBusiness 4: Trust & Confidence
	Chair: Pete Bramhall, Hewlett-Packard Laboratories Europe, United Kingdom
	EUPKI the Libre Software Public Key Infrastructure Tric Eduard, Axetel, Romania A Practical Solution to the Interoperability Challenge in PKI Related On-Line Services Anders Krabbe Moeller, Naestved Municipality, Denmark Cyber-Trust Lorenzo Valeri, RAND Europe, United Kingdom BioSec: Biometrics And Security Towards Trust And Security Orestes Sanchez, Telefonica I+D, Spain

09:00	Session 5b: eGovernment 4: Services for the Citizen
	Chair: Agnès Bradier, European Commission, Belgium
	vCRM - Vienna Citizens' Request Management Rainer Riedel, VCA (Vienna City Administration), Austria Ability Passport of Regione Piemonte: regional service network for disabled citizens Michele Oberto Tarena, Region of Piedmont, Italy Mapping the Law : Knowledge Support for Business Development Enquiry Frank Wilson, Interaction Design Ltd, United Kingdom RISER: Trans-European eGovernment for Business and Citizens Hendrik Tamm, PSI AG, Germany

09:00	Session 5c: Knowledge Management 4: Semantic Modelling & Applications
	Chair: Asuman Dogac, Middle East Technical University, Turkey
	The Role of a Semantic Engine in an Information Management System Anton Zamolotskikh, IIMC International Information Management Corporation, Ireland The ERA Challenge for Semantic Systems and Services: A national programme perspective Erich Prem, eutema Technology Management, Austria Ontology-enabled Knowledge Asset Trading Dimitris Apostolou, Planet Ernst & Young, Greece

09:00	Session 5d: eWork 4: GRID
	Chair: Jorge Gasos, European Commission, Belgium
	GRID based virtual laboratory for scientific and industrial collaboration Geleyn Meijer, University of Amsterdam, Netherlands Towards a platform enabling Grid based Application Service Provision Stefan Wesner, High Performance Computing Centre Stuttgart, Germany

09:00	Workshop 5e: Collaborative Environments & Virtual Organizations
	Chair: Hermann Loeh, CeTIM, Germany
	Managing the Virtual Project : A Benchmark Study of Collaboration Tools Bernhard Katzy, CeTIM, Germany The Co-Existence of Communities of Practice and Virtual Organisations: Facing an Opportunity in Knowledge Management Flavius Sturm, FhG IAO - Fraunhofer Institute for Industrial Engineering, Germany Virtual Organisations in Healthcare: Organisation, People and Technology Marjan Grootveld, Telematica Instituut, Netherlands Enhancing Presence in Collaborative Settings Henk de Poot, Telematica Instituut, Netherlands

09:00	Session 5f: Broadband & Mobility 4: Case Studies
	Chair: Mícheál Ó Foghlú, TSSG, WIT, Ireland
	Designing Business Models for Location Based Advertising Bernhard Kölmel, CAS Software AG / YellowMap, Germany Opportunities, Threats and Critical Success Factors of the ASP Business Model Lars Hansen, Gesellschaft für Technologieförderung Itzehoe mbH, IZET, Germany Mobile Biometric Person Identification System on the Basis of Pattern Recognition Software and GSM Cellular Networks Alexander Yudashkin, Samara State Technical University, Russian Federation Braking the High Speed Barrier - What's Slowing SMEs in their Drive to Realise the Benefits of Broadband? Donna March, eCommerce Innovation Centre, United Kingdom

09:00	Session 5g: eLearning 4: Commercialisation Issues
	Chair: Marina Manzoni Brusati, European Commission, Belgium
	From Joint - IST- Projects to Joint Ventures Kai Beer, s.team, Germany PAPAS, Advanced Services for the Educational Community Ana Conde, SADIEL, S.A., Spain The METACAMPUS Marketplace: The Challenge for the Next Generation of E-Learning Platforms Santi Ristol, Atos Origin, Spain

09:00	Workshop 5h: eEurope 4: Towards European Standards for eSkills & Qualifications 1
	Chair: Wolffried Stucky, CEPIS, Germany
	Towards European eSkills and Qualifications Frameworks Burkart Sellin, Cedefop, Greece Main Outcomes of a European Level Study on ICT Certification and Qualification Needs Peter Bumann, CEPIS, Germany Driving Informatics Competence in Europe: the EUCIP Programme Paolo Schgör, EUCIP Ltd, Italy

10:30

	Coffee Break : Exhibition & Networking

11:00

11:00	Session 6a: eBusiness 5: Commercialisation Issues
	Chair: Dave Broster, European Commission, Belgium
	Hermes Sergio Zamboni, Postel SpA, Italy Customer Relationship Management and Service of Capital Goods at Remote Locations Kim Jansson, VTT Industrial Systems, Finland ASP Solution for XML archives management and exploitation Carlo Bruno, Sol-tec, Italy Cross border ePusre/eCommerce transactions Marios Melissinos, Mellon Technologies, Greece

11:00	Session 6b: eGovernment 5: Regional Initiatives
	Chair: Flavia Marzano, UPI, Italy
	Uptake of eServices in Danish Municipalities Helle Zinner Henriksen, Copenhagen Business School, Denmark Kommunalnet.at - the Intranet for Local Authorities in Austria Peter Parycek, Danube-University Krems, Austria Emilia-Romagna Regional Strategy on ICT Kussai Shahin, ASTER S. Cons. p. a., Italy SITAD: Building a Local Spatial Data Infrastructure in Piedmont within INSPIRE perspective Luigi Garretti, Region of Piedmont, Italy

11:00	Session 6c: Knowledge Management 5: Future Challenges
	Chair: Bror Salmelin, European Commission, Belgium
	Structured Method for Specifying Business Intelligence Systems Cyril Brookes, BI Pathfinder, Australia Knowledge Transfer from Researchers to Businesses - eXperience and EUREXIS Barbara Sigrist, University of Applied Sciences Basel, Switzerland Building Community Mirrors with Public Shared Displays Koch Michael, Technische Universitaet Muenchen, Germany Knowledge Management in 2010 - Business Needs and Market Prospects Jonathan Sage, IBM Business Consulting Services, Belgium

11:00	Workshop 6d: eWork 5: VR Applications & New Working Environments
	Chair: Ioannis Karaseitanidis, National Technical University of Athens, Greece
	Spin 3D: A VR-Platform on Internet ADSL Network for Synchronous Collaborative Work Dominique Pavy, France Telecom, France Virtual Reality Applications in the Energy Industry Ricardo Salve, TECNATOM, Spain

11:00	Session 6e: Innovation & Virtual Organisations
	Chair: Bernhard Katzy, CeTIM, Germany
	Fostering Innovation in Concurrent Enterprising Mikel Sorli, LABEIN, Spain InnovationEnterprizer: System for Evaluating and Managing Corporate Innovation Iain Bitran, S3 International, United Kingdom Managing Innovation with In-Company Incubators Konstadinos Kutsikos, Consultant, Greece

11:00	Session 6f: Broadband & Mobility 5: Case Studies 2
	Chair: Richard Stevens, Gruppo Formula, Italy
	Adaptive Collaborative Telework - A Proposal for Its Implementation in Public Administration- Mayumi Hori, Hakuoh University, Japan Science Game: mobile gaming in a scientific exhibition Francesco Bellotti, DIBE - University of Genoa, Italy Trusted eBusiness Services in Social Housing Simon Robinson, empirica Gesellschaft für Kommunikations- und Technologieforschung mbH, Germany A Collaborative Framework for Distributed Winter Testing Peter Törlind, Polhem Laboratory, Luleå University of Technology, Sweden

11:00	Session 6g: eLearning 5: Challenges
	Chair: Joze Gricar, University of Maribor, Slovenia
	The Future Needs for a Manufacturing Strategy Education Asbjorn Rolstadas, Norwegian University of Science and Technology, Norway ORGANIC - Continuous Organisational Learning in Innovation and Companies Richard Messnarz, ISCN GesmbH, Austria Initiating Transformational Change in Dynamic Environments Ted O'Keeffe, Waterford Institute of Technology, Ireland

11:00	Workshop 6h: eEurope 5: Towards European Standards for eSkills & Qualifications 2
	Chair: Wolffried Stucky, CEPIS, Germany
	The Cost of Ignorance in the Information Society Fulvia Sala, AICA, Italy The Employability of ICT Professionals. A Study of European SMEs Dora Scholarios, University of Strathclyde, United Kingdom

12:30

	Lunch Time : Exhibition & Networking

14:00

14:00	Session 7a: eBusiness 6: Interoperability
	Chair: Philip Seltsikas, University of Surrey, United Kingdom
	Shaping the Standardisation Process in the Automotive Industry Martina Gerst, University of Edinburgh, United Kingdom An Interoperability Testing Study: Automotive Inventory Visibility and Interoperability Nenad Ivezic, National Institute of Standards and Technology, United States Business Model Interoperability using Enterprise Model Integration Harald Kuehn, BOC Information Systems GmbH, Austria Business Interoperability based on e-documents with Embedded Workflow Massimo Garuti, DemoCenter, Italy

14:00	Session 7b: eGovernment 6: Interoperability
	Chair: Athanassios Chrissafis, European Commission, Belgium
	Experiences from Formulating Recommendations for a National Interoperability Strategy Efthimios Tambouris, Archetypon S.A., Greece Towards Virtual Governance Architecture - a Perspective on Information Technology as a Transformer of Public Institutions and Governments Thomas Zwahr, EPFL, Switzerland A Research Roadmap for Intelligent Sustainable Cities Stephen Curwell, University of Salford, United Kingdom

14:00	Session 7c: eDemocracy 1: e-Voting Issues
	Chair: Jesse Marsh, Atelier Studio Associato, Italy
	e-Voting: Who Controls the e-Electoral Process? Alexandros Xenakis, Napier University International Teledemocracy Centre, United Kingdom Implementing e-Democracy: e-Voting and e-Participation Maria Angela Biasiotti, ITTIG/CNR, Italy Challenging e-Voting - An Overview of Regulatory and Legal Implications with Regard to ICTs Impact on e-Democracy Thanassis Kosmopoulos, Ministry of National Economy, Greece

14:00	Workshop 7d: eWork 6: Building our Future Work Environment
	Chair: Hans Schaffers, Telematica Instituut, Netherlands
	Understanding Innovation in Mobile Work Environments Hans Schaffers, Telematica Instituut, Netherlands Building Context Awareness into Physical Service Environments Giovanni Cortese, Telecom Italia Learning Services, Italy Mobile Support for Communities of Practice Wolfgang Prinz, Fraunhofer FIT, Germany Well-being, Health Sector and Social Services: Towards Citizen-Centric Value Network of Professionals. Niilo Saranummi, VTT Information Technology, Finland

14:00	Session 7e: Virtual Products
	Chair: Teresa De Martino, European Commission, Belgium
	Useful Semantic Product Properties in Virtual Worlds Rainer Malkewitz, Zentrum für Graphische Datenverarbeitung e.V., Germany New working environments for product development - A component Framework for CAx application development Martin Richter, RPK, University of Karlsruhe, Germany, Germany Virtual Integrated Design in Intranet Environment Zenobia Weiss, Poznan University of Technology Institute of Mechanical Technology, Poland

14:00	Workshop 7f: Managing Smart Spaces
	Chair: Mícheál Ó Foghlú, TSSG, WIT, Ireland
	Infrastructure Requirements for Smart Spaces and Managed Zones Mícheál Ó Foghlú, TSSG, WIT, Ireland Management of Smart Spaces Sven van der Meer, TSSG, WIT, Ireland Managed Person-centric Adaptive Services for Smart Spaces Declan O'Sullivan, Trinity College Dublin, Ireland Indoor Wireless Location Tracking Systems for Smart Space Applications Dirk Pesch, Cork Institute of Technology, Ireland

14:00	Session 7g: Media 1: Industry Challenges
	Chair: Paul Cunningham, IIMC Limited, Ireland
	The Peer-to-Peer Dilemma Lars-Erik Eriksson, Royal Institute of Technology, Sweden P2P, "Legal" Downloading Sites and the Future of Music Distribution. Anders Edström Frejman, Royal Institute of Technology, KTH, Stockholm, Sweden, Sweden Downloadable Music, Internet and Evolution of Music Industry: Analysis of Competitive Actions and Co-evolution Saku Mäkinen, Tampere University of Technology, Finland The Swedish Newspaper Industry's Changing Business Strategies Regarding Multi-Channel Publishing 1995 - 2004 Tomas Uppgard, Royal Institute of Technology, Sweden

14:00	Workshop 7h: eGovernment Learning Journeys: Knowledge Management in Action
	Chair: Charles Lowe, e-Forum, United Kingdom
	The Learning Journey concept Charles Lowe, e-Forum, United Kingdom Local Data Sharing and Co-branding to Serve Citizens Better Nicolas Conso, Caisse de Depots et Consignations, France

15:30

	Coffee Break : Exhibition & Networking

16:00

16:00	Session 8a: eBusiness 7: Interoperability 2
	Chair: Peter Fatelnig, European Commission, Belgium
	SATINE Project: Exploiting Web Services in the Travel Industry Asuman Dogac, Middle East Technical University, Turkey Situation-Aware Service Selection from Large Offers Bernhard Holtkamp, Fraunhofer Institute for Software and Systems Engineering (ISST), Germany Interoperability in the Model Accelerated Society Jan Goossenaerts, Eindhoven University of Technology, Netherlands Semantic Integration in e-Commerce Xavier Alcalá, University of Corunna, Spain

16:00	Workshop 8b: eGovernment 7: Interoperability for Local and Regional Governments
	Chair: Norbert Benamou, Business Flow Consulting, France
	TERREGOV: Collaborative Practices among Civil Servants Stefania Filipazzi, Associazione Impresa Politecnico- Politecnico di Milano, Italy Strategies Used to Reach e-Government Interoperability: a First Evaluation Alain KERAVEL, HEC, France Enabling Interoperability between Public Administrations. A Pan-European Approach Otmar Adam, Institute for Information Systems, Germany Towards Intelligent Cities Andy Hamilton, University of Salford, United Kingdom

16:00	Session 8c: eDemocracy 2: Issues
	Chair: Paul Cunningham, IIMC Limited, Ireland
	A Method for Decision Support in e-Democracy Mats Danielson, Örebro University, Sweden A Coherent Approach for e-Democracy Efficiency: the Horizontal Interaction between e-Government and e-Politics Hubert Fabre, POLITECH Institute (European Center of Political Technologies), Belgium Argument Visualisation to Support Democratic Decision-Making Ann Macintosh, Napier University, United Kingdom

16:00	Session 8d: eWork 7: eHealth Issues & Case Studies
	Chair: Bernhard Katzy, CeTIM, Germany
	How to Speed-up the Implementation of eWork in the Health Care Sector Uwe Kirchhoff, ATB Institut für angewandte Systemtechnik Bremen GmbH, Germany From Continuous Medical Education to Continuous Professional Development: Putting Knowledge to Practice Roberto Nardi, SEMG, Italy A Brave New Ward: Computerizing the Medical Record in the Israeli Health System Shirly Bar-Lev, Bar-Ilan University, Israel COCOON: Building knowledge driven and dynamically networked communities within European healthcare systems Alberto Savoldelli, Associazione Impresa Politecnico, Italy

16:00	Workshop 8e: Integrating Product-Process-Organisation for Engineering Design
	Chair: Philippe Girard, University Bordeaux 1, LAP-GRAI, France
	Engineering Design Co-ordination: Integration of Organisation and Process Points of View Christophe Merlo, LIPSI-ESTIA, France Enforce Engineering Collaboration Martine Callot, EADS CCR, France Industrial Case of Product Design: Towards Specifications of a Collaborative Design Tool Bertrand Rose, CRAN, France

16:00	Session 8f: SME Issues 1: Collaboration
	Chair: Peter Weiss, AIFB, University of Karlsruhe, Germany
	Using Enterprise Models for Defining a Web Based Collaborative e-Engineering Environment for Small and Medium Sized Enterprises Daniel Amaral, NUMA - Nuclous of Advanced Manufactuirng, Brazil Enabling B2B Transactions over the Internet through Application Interconnection : The PRAXIS Project Stephanos Androutsellis-Theotokis, Athens University of Economics and Business, Greece Collaboration and Enterprise Networks: What about SMEs? Manon van Leeuwen, Fundecyt, Spain Coaching High-Growth Start-Ups: Integrating Online Intelligence Solutions and In-Depth Support Estelle Chatard, Newcastle City Council, United Kingdom

16:00	Session 8g: Media 2: Content Challenges
	Chair: Roger Wallis, Royal Institute of Technology, Sweden
	Television Content Online - e-Business Strategies for AV-archives Michael Grill, ORF, Austria Customer Needs in Mobile Rich Media Markets Torsten Brodt, University of St. Gallen, Switzerland Electronic content publication, certification and verification system Ivan Pigulevsky, Digt Company, Russian Federation Bifurcation - how to verify and improve the effectiveness of personalized web-based systems. Bo Lennstrand, Gotland University, Sweden

16:00	Workshop 8h: eGovernment: Promoting Digital Commons & Service Co-Design
	Chair: Olov Forsgren, Borås University College, Sweden
	Digital Commons and e-Service Co-Design Platforms - Theory, Challenges and a Framework Model Olov Forsgren, Borås University College, Sweden Born to Co-operate: New Communication Approaches for e-Government Jaak Tepandi, Tallinn University of Technology, Estonia Open Applications and Solution Sharing for Governments David Rowe, Microsoft, United Kingdom

Day 3: Friday, October 29, 2004

09:00

09:00	Workshop 9a: eBusiness 8: Standards & Standardisation 1
	Chair: Kai Jakobs, Aachen University, Germany
	e-Government for Businesses: Lessons Learned from a Trajectory for Standardization of Business Information Jack Verhoosel, ICTU, Netherlands Effectiveness of Governance Structures for 3G Standardization and Implications for China's 3G Policy Kai Reimers, RWTH Aachen University, Germany The Future of Mobile Payment: Quest for Standards Andriew Lim, Technische Universiteit Eindhoven, Netherlands

09:00	Session 9b: eGovernment 8: Identity Management
	Chair: Pete Bramhall, Hewlett-Packard Laboratories Europe, United Kingdom
	Successful eGovernment Identification Systems Need to Start with a Decision Regarding Degree of Identification Requirements Aine Ni Fhloinn, InHouse Training, Ireland Personal Identity And Proxy Identities in Austria's E-Government Arno Hollosi, Federal Chancellory Austria, Austria Identity and Relationship Management: the key to safe, secure ICT infrastructure. Giampaolo Montaletti, Unioncamere Emilia-Romagna, Italy eEpoch - Recommendations for Interoperable Electronic Identity Management Vicente Sebastián, ETRA I+D, Spain

09:00	Workshop 9c: eDemocracy and eCitizenship 1
	Chair: Jesse Marsh, Atelier Studio Associato, Italy
	The Cure for the Ills of (e)Democracy is more (e)Democracy - Networked Governance in the Information Society Jonathan Cave, RAND Europe, United Kingdom Communications, Participation and Democracy Stephen Simmons, Addico Cornix Ltd, United Kingdom

09:00	Workshop 9d: European & US Perspectives on Interoperability
	Chair: Richard Stevens, Gruppo Formula, Italy

09:00	Session 9e: Logistics in Virtual Organisations
	Chair: Paul Schoensleben, ETH Zurich, Switzerland
	The Role of ICT in Reverse Logistics. A Hypothesis of RFID Implementation to Manage the Recovery Process Andrea Payaro, University of Padua, Italy A B2B Architecture for Goods Distribution in Urban and Metropolitan Areas: The Site Demonstration in eDRUL Project Giorgio Ambrosino, GA Consultant, Italy An Evaluation Methodology for Innovative Mobility Services: the MEROPE cities Paolo Frosini, MEROPE Project, Italy Profiling for Partner Selection in an Extended Enterprise Environment Kate Dunne, CIMRU, NUI Galway, Ireland

09:00	Session 9f: SME Issues 2
	Chair: Maarten Botterman, Stichting RAND Europe, Netherlands
	Is there an e-Business Digital Divide among Firms? Evidence from a Multinational Pilot Study Hans Schedl, Ifo Institute for Economic Research, Germany Results from an e-Business Strategic Framework Deployment in Micro-SMEs Rui Patricio, Digital Partners, Portugal Traceability Service Centers Supporting Agri-Food SMEs Paolo Onesti, DemoCenter S.c.a r.l., Italy

09:00	Session 9g: Media 3: Cultural Challenges
	Chair: Roger Wallis, Royal Institute of Technology, Sweden
	New Generation Mediation Service for the eTourism Market Manfred Hackl, ec3, Austria Challenging Web Design and Cultural Issues in International E-commerce Sites Kyeong.S. kang, Faculty of IT, University of Technology Sydney, Australia Managing Copyright on Cultural Heritage Roberto Gagliardi, Consorzio Pisa Ricerche, Italy

09:00	Workshop 9h: Exploitation of Research Projects Results
	Chair: Helga Bechmann, Gesellschaft für Technologieförderung Itzehoe mbH, IZET, Germany
	TRAIN-IT business planning: entrepreneurial exploitation of e-2004 projects and products Helga Bechmann, Gesellschaft für Technologieförderung Itzehoe mbH, IZET, Germany New Strategies of Financial Back-Up of e-Technology Exploitation: Recent Case Studies and Conclusions Andrea Hussla, Gesellschaft für Technologieförderung Itzehoe mbH, IZET, Germany

10:30

	Coffee Break : Exhibition & Networking

11:00

11:00	Workshop 10a: eBusiness 9: Standards & Standardisation 2
	Chair: Kai Jakobs, Aachen University, Germany
	Towards the Development of Standards for the Electronic Business in Services - Results from the project “Service Standards for Global Markets” - Gerhard Gudergan, FIR, Germany The Third Estate - The Role of SMEs in ICT Standards Setting Kai Jakobs, Aachen University, Germany A Taxonomy of Service Standards and a Modification for E-Business Knut Blind, Fraunhofer Institute for Systems and Innovation Research, Germany

11:00	Workshop 10b: eGovernment 9: Creating a European Identity Management Architecture
	Chair: Lia Borthwick, BT, United Kingdom
	In Principle - Towards an Open Architecture for eGovernment Identity Management Jeroen Van Den Hoven, Delft University of Technology, Netherlands Knowledge Representation and Sharing for Identity Management Considering European Values Miklós Biró, Budapest University of Economic Sciences and Public Administration, Hungary

11:00	Workshop 10c: eDemocracy and eCitizenship 2
	Chair: Jesse Marsh, Atelier Studio Associato, Italy
	Local Libraries: a Democratic Gateway to the Knowledge Society Bernard Corbineau, Université de Marne-la-Vallée DESS MITIC, France An Arcipelago of Ethereal Shadows: the TeleStreet Initiative Giancarlo Vitali, OrfeoTV, Italy Demosfera: a Laboratory for eCitizenship in Sicily Jesse Marsh, Atelier Studio Associato, Italy

11:00	Workshop 10d: ICT Implementation: Issues & Challenges
	Chair: Martin Weidemann, FIR, RWTH Aachen, Germany
	Guidance in SCM configuration - The PRODCHAIN toolbox Martin Weidemann, FIR, RWTH Aachen, Germany Enabling Business Opportunities in Post Block Exemption Era - MYCAREVENT Amit Garg, Research Institute for Operations Managemen, Germany

11:00	Session 10e: Supply Chain Management
	Chair: Paul Schoensleben, ETH Zurich, Switzerland
	Decision Support and Strategy Formulation in Supply Chain Management Matthias Schnetzler, ETH Center for Enterprise Sciences (BWI), Switzerland Digital Engineering and Supply Chain Management for enhanced Toyota System Satoshi Kuroiwa, EC promotion council of Japan, Japan Applying Collaborative e-Business in the Automotive Electronic Industry Jens Eschenbächer, BIBA, Germany e-Solutions for Planning Lifecycle-Oriented, Flexible Production Systems Carsten Schleyer, RWTH Aachen, Germany

11:00	Session 10f: SME Issues 3: Regional Benchmarking
	Chair: Kim Davis, Research Council of Norway, Norway
	Applying Adaptive e-Commerce Zones in Less Favoured European Regions Kostas Petropoulos, 01 PLIROFORIKI S.A., Greece Understanding the Dynamics of e-Business Adoption by SMEs Gordon Lee, Parallel 56 Limited, United Kingdom Roadmap for SME Sustainable Profitability Jorge Oliveira, Alfamicro, Lda., Portugal

11:00	Workshop 10g: The Single European Electronic Market Challenge
	Chair: Flavio Bonfatti, University of Modena and Reggio Emilia, Italy
	Foreseeing the Single European Electronic Market. Information Collection and Study on the Main SEEM-related Issues Ricardo Goncalves, UNINOVA, Portugal SEEM-Enabling Technologies Stuart Campbell, TIE Global, United Kingdom

11:00	Workshop 10h: ERA
	Chair: Gérald Santucci, European Commission, Belgium

12:30

	Lunch Time : Exhibition & Networking

13:30

13:30	Closing Plenary 11a
	Chair: Rosalie Zobel, European Commission, Belgium
	The Austrian E-Government Initiative - Good Practice in E-Administration across the EU Christian Rupp, Austrian Federal Chancellery, Austria Towards IST Innovation 2010 - Rationale for Industrially and Policy-Driven R&D Rosalie Zobel, European Commission, Belgium Overview of Workshop Findings Paul Cunningham, IIMC Limited, Ireland

Disclaimer: This is the Final Programme, which is subject to change at the discretion of the International Programme Committee.